Business Productivity

Category: Intermediate (200)

Understanding Security in the Amazon Chime Application and SDK

Workers and teachers around the world increasingly rely on Amazon Chime and other services that enable remote working and distance education. As their usage has increased, so has scrutiny of security practices. Customers want to be sure that the content of their meetings and classes is accessible only to those intended to have access. This […]

Building a Virtual Classroom Application using the Amazon Chime SDK

This post demonstrates how to build a virtual classroom application using the real-time communication capabilities of the Amazon Chime SDK. Whether you are looking for a starter or a scalable solution, you can use the classroom demo application included in the Amazon Chime GitHub repository as part of this blog to get started. A classroom […]

Mitel builds its next-generation collaboration applications with the Amazon Chime SDK

Across industries, our customers have increased investments in communication-enabled applications. For example, retailers are integrating two-way video into customer service applications, and healthcare providers are using video to connect physicians and patients. Our customers, however, tell us that building real-time communications applications is a challenging and time-consuming process requiring large up-front investments, developing specialized skills […]

Now achieve multi-region availability and proactive call monitoring with Amazon Chime Voice Connector

In March 2019, AWS launched Amazon Chime Voice Connector, a pay-as-you go SIP trunking service for your on-premises phone system that can save you over 50% on your voice calling costs. The service is delivered over your Internet connection or AWS Direct Connect and can elastically scale up or down to meet your business needs. […]

Configuring Multi-Region Routing in Amazon Chime Voice Connector

Voice communications are often the front-line of a company’s identity. Companies require highly-available voice calling services to ensure they are always reachable by their customers. To ensure these requirements are met, businesses often build redundancy in their voice infrastructure and their connectivity to the Public Switched Telephone Network (PSTN). This post shows how you can […]

Announcing Amazon Chime Business Calling and Amazon Chime Voice Connector

After the initial launch of Amazon Chime, one specific question that we were frequently asked by our customers was if Chime would one day support letting users connect directly to the public switched telephone network (PSTN). With the release of Amazon Chime Business Calling and Amazon Chime Voice Connector, that day has arrived! Business Calling […]