Business Productivity

Tag: Amazon Machine Learning

Architecture diagram for sending formatted metadata to the data lake created by Amazon Chime SDK call analytics

Using call metadata to enhance insights provided by Amazon Chime SDK call analytics

Introduction On 27 Mar 2023, Amazon Chime SDK launched the call analytics feature to help organizations extract real-time insights from voice conversations. This blog explains the steps required to enhance the data lake created for use with Amazon Chime SDK call analytics by parsing the metadata provided by a voice infrastructure. Metadata parsing is done […]

Label multiple speakers on a call with speaker search

Use Amazon Chime SDK’s call analytics to label speakers in a conference call Why is it useful to label speakers on conference calls? In many multi-party voice communications use cases, it is important to identify and label the active speakers in real time, in order to know what was said and by whom. This information […]

High-level design of scalable file-based noise reduction solution.

Build a scalable file-based noise reduction solution with Amazon Voice Focus AMI

In November 2021, Amazon Chime SDK team launched Amazon Voice Focus AMI for customers to help reduce background noise and improve the quality of their audio content. Amazon Voice Focus is an award-winning, deep-learning noise suppression algorithm used in Amazon Chime SDK meetings. It is now packaged as an Amazon Linux 2 (AL2) Machine Image (AMI). The Amazon […]