AWS for Industries
Category: Retail
Accelerate Marketing campaign planning by 3x with Treasure Data AI Agents powered by Amazon Bedrock
Marketing teams face significant challenges when planning and executing campaigns across multiple channels. Traditional campaign development requires months of coordination between systems and teams for hypothesis creation, audience analysis, journey mapping, content development, activation, and measurement. This lengthy process causes brands to miss critical moments when customers are ready to engage. Treasure Data’s customer data […]
Amazon Q Business helps Dine resolve up to 34% more support tickets per hour
Dine Brands Global is one of the largest full-service restaurant companies in the world. It’s the franchisor of the iconic brands, Applebee’s, IHOP, and Fuzzy’s Taco Shop. Like many major restaurant companies, Dine Brands operates through a franchise model, in which individual owners run their restaurants while adhering to brand standards and systems. These franchisees […]
Consolidate, modernize, transform: Edge computing for modern retail
Retailers face increasing pressure to modernize their infrastructure while maintaining disciplined capital investment. We see three consistent themes emerging from conversations with customers: A need to consolidate expensive store servers, a desire to establish a unified architecture across cloud and edge, and an urgency to support advanced in-store applications. Businesses seek to transform their stores […]
The Future of Retail: Insights from AWS Retail & Consumer Goods Symposium 2025
The AWS Retail & Consumer Goods Symposium, held on June 24th in London, brought together influential leaders and innovators to address the transformative challenges facing the sector. Set against a backdrop of evolving consumer behaviors and technological advancement—all increasingly influenced by AI—the symposium provided crucial insights into how retailers and brands can navigate the current […]
Lotte Homeshopping Reduces Human Agent Workload by 40% with Sendbird on AWS
Lotte Homeshopping is a major South Korean retailer that was faced with an increasingly complex quality assurance (QA) process. Their fast-paced fashion division struggled with product approvals that required manual coordination across multiple channels. Partner questions went unanswered for too long, while QA agents struggled to keep up with repetitive inquiries. These mounting challenges created […]
Resolve imperfect data with advanced rule-based fuzzy matching in AWS Entity Resolution
Companies across industries aim to deliver personalized customer experiences and optimized advertising campaigns by resolving customer identities. However, being able to reliably match records across fragmented, inconsistent, and often messy datasets can be hard and complicated. Organizations using traditional rule-based matching techniques to help match exact records often miss valuable connections due to slight variations […]
The Smart Stylist: How A Luxury Retailer Mastered Automated Product Style Attribution Using Generative AI
Introduction The luxury e-commerce landscape demands meticulous attention to detail in product presentation. That expectation is likely to intensify as the sector continues to grow over the next decade. According to FortuneBusinessInsights.com, the global luxury goods market size is anticipated to grow to USD 392.40 billion by 2030. Every pattern, from subtle pinstripes to elaborate […]
Equinox Builds a Scalable, Repeatable Architecture Using AWS IoT Services
With over 100 clubs globally, premium fitness company Equinox requires scalable, repeatable infrastructure that can support its integrated digital and physical experiences. Its connected experiences, which include competitive cycling classes, are a key offering that motivates its members to track and meet their fitness goals in a mobile app. However, delivering fitness insights in near […]
Transforming Retail Without Limits: Key Takeaways from NRF Asia Pacific 2025
The second annual Nation Retail Federation Asia Pacific (NRF APAC) conference in Singapore proved to be an extraordinary gathering of retail innovation and insights. Bringing together over 10,000 attendees from 50 countries and almost 2,000 brands, this year’s event showcased the unlimited potential of retail in a region known for its diverse consumer needs, digital […]
Conquering Peak Retail Events with AWS
Many retail customers depend on successful peak events to drive significant revenue. Peak events include promotional sales days like Amazon Prime Day, holiday sales, and the globally recognized Black Friday-Cyber Monday period. According to the National Retail Federation, in 2023, a record 200.4 million consumers shopped over the five-day holiday weekend from Thanksgiving Day through […]