Category: Retail

The hype for generative AI Generative artificial intelligence (AI) has been a headline topic worldwide since at least March 2023. Whether you’ve marveled at the humanlike responses of chatbots, or the millions of images, video, and music produced on demand by these tools in the blink of an eye, it’s clear that generative AI has […]

In the modern retail landscape, the customer experience is paramount. Retailers are always looking for new ways to improve the customer journey, from personalized recommendations to frictionless checkout experiences. As a result, retailers are increasingly relying on technology to meet the demands of their customers. However, with the increasing reliance on technology comes the risk […]

For retailers operating on a nationwide scale, it is important to have a disaster recovery (DR) architecture in place. It can be challenging to know what kind of architecture to implement when considering various things such as disaster assumptions, business continuity, and recovery requirements. Running store systems, such as store computers and point of sale […]

Retailers struggle to keep up with evolving customer expectations because their rigid commerce platforms can’t be easily changed. However, many retailers have found there’s an alternative approach that gives them the agility to innovate and keep up with customer demands. The MACH Alliance was formed to advocate for composable, open, and future-proof architecture that’s microservices-based, […]

It’s not the end of the physical store The retail industry worldwide has been in the throes of change for a decade as shoppers’ expectations and behaviors evolve dramatically. The pandemic upended previously cherished notions and accelerated the rise of online shopping. Many younger shoppers with high digital awareness now dot the landscape. Yet, paradoxically, […]

In an era dominated by ecommerce and digital shopping trends, the traditional brick-and-mortar retail store stands at a crossroads. The rise of online shopping has redefined consumer expectations, prompting retailers to seek innovative strategies to revitalize in-store experiences. Amid this landscape, generative artificial intelligence (AI) emerges as a groundbreaking technology with the potential to reinvigorate […]

One of the biggest challenges faced by online retailers is shopping cart abandonment, where customers add items to their shopping carts but ultimately leave the website without making a purchase. To overcome this hurdle and optimize sales opportunities, businesses must prioritize the implementation of efficient customer notification and insight strategies. These strategies play a vital […]

As retailers around the world are experiencing unprecedented disruption, industry leaders are demonstrating resilience, tenacity, and a capacity for innovation. We’ve embarked on a series of conversations with executives from Amazon Web Services (AWS) strategic partners, to showcase their leadership and innovation in challenging times. In the latest installment of our Retail Partner Executive Conversations […]

The grocery industry is not what it used to be. Reshaped by economics, technology, and a new generation of shoppers with different expectations and behaviors, food retailers have been challenged to deliver on their brand promises while creating competitive differentiation. The lingering effects of COVID, rising inflation, and a continuing tight labor market have all […]

How to reinvent the in-store experience, improve operational efficiency, and accelerate innovation with Smart Store solutions on AWS. Although ecommerce sales soared during the COVID-19 pandemic, physical stores aren’t going away anytime soon—in fact, physical stores matter even more today. That’s because stores remain a popular destination for shoppers to discover, research, see, touch, and […]