AWS for Industries

Reinvent Your Telecom Business with AWS Telecommunications Competency Partners

In the era of 5G, telecommunication services providers (telcos) are under pressure to find new ways to build, operate, and monetize networks while delivering new and greater value to customers. As a result, telcos are shifting to adapt to system disaggregation and open specification, and even harnessing the power of the cloud.

For many providers, this has made the process of selecting partners with consulting services increasingly complex and time consuming—especially when a specific set of skills, experience, and services are needed.

To address these challenges, we’re excited to introduce the AWS Telecommunications Competency, which helps telcos find validated partners offering consulting services in key telecom solution areas. AWS Telecom Competency Partners help telcos expedite their time to results and modernize their services using the latest telco industry offerings, such as Integrated Private Wireless on AWS and AWS Telco Network Builder.

The AWS Telecom Competency highlights specialized AWS Partners offering professional services in key telecom areas, including Operations Support Systems (OSS), Business Support Systems (BSS), Communications as a Service (CaaS), Mobile Networks, and Media & TV.

AWS customers can now quickly find vetted partners for building, deploying, or managing comprehensive telecom solutions.

AWS Telecom Competency Partners must complete a rigorous validation of their technical skills and demonstrate proven customer success through case studies.

Reinvent Your Telecom Business with AWS Telecommunications Competency Partners feature card

Launch Partner Showcase

The AWS Competency Program is designed to highlight AWS Partners who have demonstrated technical proficiency and proven customer success in specialized solution areas.

We invite you to explore the following AWS Telecom Competency Partners offerings recommended by AWS:

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Amdocs – BSS, OSS

Amdocs is a global leader in software and services for communications, media, and entertainment service providers. Established over four decades ago, Amdocs has 31 thousands employees, spans 90 countries with 400 + customers around the globe. Amdocs is trusted partner to some of the world’s largest telecommunications companies, accelerating their digital journeys, improving their customer experiences, and driving  operational efficiencies. Amdocs and AWS collaboration is built on a strategic partnership agreement aimed at achieving excellence in areas such as BSS, OSS, and other solution areas. This partnership is truly unparalleled, enabling Amdocs to offer customers innovative solutions and services that drive industry business transformation.

Cognizant – Media & TV

Cognizant Technology Solutions Corp (CTSH)—one of the world’s leading professional services companies—helps clients modernize technology, reimagine processes, and transform experiences so they can thrive and stay ahead in a fast-changing environment. CTSH’s Communications, Media, and Technology (CMT) practice along with AWS is leading the charge in transforming businesses with verticalized industry solutions, such as 5G monetization, media supply chain transformation, and data driven insights for telco and media customers.

Deloitte – CaaS

Deloitte is an AWS Partner with demonstrated telecom solution development, delivery, and managed service expertise, and proven customer success on AWS in region, on premise, and at the edge. Deloitte has an entire practice setup to focus solely on furthering development, innovation, optimization, and growth of the telecommunications industry.

EPAM – Media & TV

EPAM Systems Inc. pioneers media and TV transformation with tailored digital solutions for evolving subscriber preferences. Their integration, strategic advisory, and design excellence drive game-changing AWS solutions, trusted by six of the world’s top ten telcos. EPAM offers solutions in immersive entertainment, revenue optimization, network performance, cost optimization, end-to-end digital transformation, user experience & design, implementation & testing, and more. EPAM collaborates with customers to elevate the user experience with innovative solutions like “Virtual Xpanse,” powered by AWS, ensuring seamless content access via Amazon CloudFront and fortified by Amazon Cognito security.

IBM – BSS, OSS, Mobile Networks

IBM provides BSS/OSS services to global telco clients, working with AWS to deliver digital transformation through modernization of their Business Support Systems, which covers: Product Catalog & Offerings, Sales & Care, Billing & Order Management to be cloud native, catalog driven revenue generating digital platforms, multi-tenant, with a zero-touch mindset and Data & AI enthused operations. IBM enables customer care modernization using AI (traditional and generative) to drive personalized, proactive, and predictive care and conversations. Through implementation of intent based orchestration and closed loop automation, IBM helps telcos drive operational efficiencies and enable service agility. IBM’s deep experience in designing, deploying, and managing AWS Cloud architectures infused with AI technologies underpins their competency in this transformational technology arena.


NTT DATA is a global trusted innovator who designs, installs, integrates, and maintains cloud-based solutions for telco clients to support their modernization journey for network application, services, and infrastructure. A fundamental part of this process focuses on service providers’ OSS transformation to a full automated capability designed to drastically reduce time to service, while ensuring end-to-end, integrated services fulfillment and assurance in the challenging telco cloud environment.

Prodapt – BSS, OSS

Prodapt is one of the largest and fastest-growing specialized player in the connectivity industry—delivering business value to global telco, media, and internet firms. Prodapt’s solutions, in collaboration with AWS, work across the entire OSS/BSS portfolios, from network orchestration to assurance to managed services, taking end-to-end ownership at optimized costs. Its OSS offerings drive network automation with ‘zero-touch’ solutions, multi-domain network & service orchestration, and advanced service assurance & visualization frameworks. Its offerings feature a wide application of generative AI capabilities, including its Managed Network Services for auto-ticketing, alarm enrichment & remediation, change, and incident management. Prodapt drives elevated customer experiences through BSS modernization, leveraging partnerships with industry leaders in CRM and billing to lead the process from the design to implementation stage.

Tata Consultancy Services – BSS

Tata Consultancy Services is an AWS Premier Tier Services Partner offering a full-service play in in the telecommunications segment with solutions in channel transformation, BSS and OSS transformation (including AWS Telco Network Builder), data transformation and services (including AWS GenAI Partner Package), network transformation, and Integrated Private Wireless on AWS across HCLS, manufacturing, retail, and finance. Given TCS’ vast portfolio in BSS and OSS, offerings include: TCS HOBS, a catalog-driven subscription management platform; TCS Fiber Rollout as a service for a design-led approach; and TCS TwinX, which helps create enterprise digital twins.

Tech Mahindra – BSS, OSS, Mobile Networks

Tech Mahindra is an AWS Premier Tier Services Partner and a global leader in delivering end-to-end innovative solutions for the telecommunications industry, specializing in OSS, BSS, and mobile networks. In OSS, Tech Mahindra’s offerings empower telco operators to efficiently manage their networks, reduce operational costs, and embrace next-generation technologies such as 5G, AI, and automation. In BSS, Tech Mahindra’s joint solutions with AWS ensure seamless customer experience through integrated, scalable, and omnichannel solutions that unify disparate systems and enhance resolution times. Working with AWS has allowed for significant increase in joint wins with telco operators in different regions of the world.

Customers: Learn about AWS Competency Partners

AWS Telecom Competency Partners offer consulting services that enable telco customers to build, integrate, deploy, and manage their production workloads on AWS.

Explore our AWS Telecoms Competency Partners for more information.

Partners: Become an AWS Competency Partner

AWS Partners with telecom offerings can learn more about becoming an AWS Competency Partner.

AWS Telecom Competency Partners receive private account planning sessions in addition to AWS Competency Program benefits. To learn more, review the AWS Specialization Program Benefits Guide (login required).

AWS Partners looking to get their telecom offering validated through the AWS Competency Program must be validated or differentiated members of the Services Path prior to applying.

To apply, please review the Program Guide and application in AWS Partner Central (login required).



Zarak Ali Khan

Zarak Ali Khan

Zarak has been with AWS Partner Org for 4 years. During this time, as an integral part of the AWS Telco Partner business, one of this main accomplishments has been to establish the telecommunications competency for System Integrator / Consulting partners. With more than 15 years of industry experience, he has also developed our partners so they are able to scale business in important telecommunications areas such as OSS, BSS, CaaS, Enterprise IT / IT Workload Migrations, and Private Networks. AWS Telco Business Unit and AWS Partner Org look forward to continuing to expand AWS business in the Telecommunications Industry with the support and strong partnerships of its integrator and consulting partners.

Jim Huang

Jim Huang

Jim is a Principal Solutions Architect in the AWS Worldwide Telecom Business Unit. His work involves solution design and development in the areas of Multi-access Edge Computing, wireline broadband, and private mobile networks for communication service providers and independent software vendors. Previously, Jim worked at Cisco in roles of Cloud Engineering Architect and Team Manager, developing network products and cloud operation solutions. He has a Ph.D. in Computer Engineering from University of Massachusetts, Amherst.

Joanne Moore

Joanne Moore

Joanne Moore is a Senior Product Manager for AWS Partner Specialization Programs. She launches new AWS Specializations that validate and promote AWS Partners for their technical expertise, helping customers find the right partner for the job.

Visu Sontam

Visu Sontam

Visu Sontam is a Sr. Partner Solutions Architect in the AWS Worldwide Global Telecom Partner Alliance team, specializing in BSS, OSS, and Network Analytics, working with various global telecom carriers and partners.