AWS for Industries
Tag: aws
Future of customer experience in airports: ACI Customer Experience Global Summit
Representing Amazon Web Services (AWS), I had the privilege of attending Airports Council International (ACI) World’s Customer Experience Global Summit held in partnership with Kraków Airport. I participated in a panel with airport industry leaders to discuss what can be done to improve the customer experience and to hear their vision for the future. For […]
The top three must-haves for best-in-class travel and hospitality customer self-service in the revenge-travel era and beyond
Remember that vacation that was canceled? That cousin’s wedding postponed, twice? A visit to relatives delayed? In 2022, people around the world are clicking “book trip” more and more to make up for nearly 2 years of lost time and travel plans. The result? The revenge-travel era. This key trend is creating a surge in […]
How immersive commerce can drive your sustainability goals while making your merch look fabulous
Customers care about how their purchases affect the planet. They want to make buying decisions that they can feel good about. Retailers are offering new customer experiences using technology that informs a customer’s purchase and helps them be more impactful in their shopping. In a digital world, everything is at your fingertips. But behind every […]
How Mistral Data is transforming public transport
I recently interviewed Duncan Waugh, managing director at Mistral Data, a UK-based company that is working to improve public transport using data and services built upon Amazon Web Services (AWS). In this blog, you’ll learn how they are helping a traditional industry innovate, improving operations and the customer experience. Duncan, can you tell me more […]
How machine learning is transforming airline operations
When airlines were asked about their top business goals for 2022–2023 for the Skift 2022 Digital Transformation Report, 41 percent said reducing operational costs and 68 percent said improving customer service. Accurately forecasting demand, reducing flight delays and cancellations, and improving on-time performance are key to achieving both goals. That’s why some leading airlines are […]
Accelerate embedded software development using QNX® Neutrino® OS on Amazon EC2 Graviton
This blog was authored by Carine MacPherson, Patrick Bartsch, Chavi Gupta, Mehran Najafi, Stefano Marzani, Brett Francis, and Michael Garcia. Today, BlackBerry announced that customers who build mission-critical, deterministic, embedded systems using BlackBerry QNX, such as those in the automotive, robotics, aerospace, avionics, energy and medical industries, now, have the agility, speed, and scale of […]
Sustainability Reporting Considerations for the Semiconductor Industry
Introduction The Semiconductor Industry is working to establish Environmental, Social, and Corporate Governance (ESG) standards with the help of science-based targets. As a result, there is an increasing demand to collect and understand operational and product related data for accounting, reporting and optimization. Businesses are now looking to assume responsibility for their products across their […]
A guide to AWS re:Invent 2022 for first-time travel and hospitality industry attendees
There is less than 1 month to go until Amazon Web Services (AWS) re:Invent 2022! If this is your first trip to AWS re:Invent, we hope that you are looking forward to a great week of announcements, valuable travel and hospitality sessions, fun after-hours activities, and more. Over the course of the 4-day conference, you […]
Cybersecurity Awareness Month: Ep. 4: Top Security Myths DEBUNKED
In our final episode during cybersecurity awareness month, we turn our discussion with Robert to examine the myths and misunderstandings surrounding industrial IoT systems that persist throughout the manufacturing industry. Robert tells us “A lot of the myths that are out there with regards to industrial IoT systems, unfortunately, misdirect us. They make us think […]
GroceryShop 2022: 10 takeaways
This year’s GroceryShop was one of the best to date. This event has become “the” grocery industry event of the year and is a must-attend event for the consumer packaged goods (CPG) industry. There were excellent senior leadership speakers. Relevant, targeted content. A focused and lively presentation approach. A space for start-ups and new industry […]