Tag: digital customer experience

Attending NRF 2023: Retail’s Big Show? Be sure to check out Amazon IVS at AWS Booth 6138 Retail customers are evolving, engaging with retailers when, where, and how they want, whether it be in stores, on the web, or on mobile or social channels. In response to this evolution, retailers are building first-class shopping experiences […]

The world of retail has shifted to an omnichannel experience, and it’s here to stay. That means retailers need to adapt to what customers want: being able to browse on their mobile phones while binge-watching Netflix, ordering online to pick up in store, or just going into your shop like they always did before. Each […]

Even before the current pandemic, automotive retail was undergoing a fundamental shift towards a more digital and personalized experience. For years, automotive manufacturers (OEMs) and dealerships have witnessed a decrease in dealership visits and have experimented with new digital experiences and retail formats to counter this trend. In this blog, we will discuss how new […]