Tag: Smart Stores

After its re-invention in recent years, online retail is settling into a new cadence. Forward-thinking retailers are using this opportunity to improve the customer experience (CX) and deliver a truly unified, omnichannel experience. To achieve this, retailers are adopting flexible composable architecture and applications. This flexible approach breaks down the traditional silos between multiple channels […]

Today’s retailers not only need to embrace the profound digital transformations happening in the industry, but also deliver real value for their consumers and their organizations. With the emergence of generative artificial intelligence (AI) and other innovations, 2024 marks a pivotal moment for the industry—and physical stores are ripe for disruption. Forrester notes that “retailers […]

In today’s retail, consumers have both the infinite shelf of online shopping and the sensory experience of in-store shopping. As such, there is a natural flow that consumers can follow from one to the other creating an endless wardrobe of possibilities. That flow typically starts online and continues in-store. However, when those consumers visit a […]

Building and maintaining a loyal customer base is critical to the long-term success of retail. This is especially true in today’s multichannel digital shopping space that now even includes hybrid brick-and-mortar “smart stores.” Retail predictions recently released in a worldwide study by IDC strongly indicate that by 2024, 40% of retailers will adopt a multilevel […]

Retail’s “Big Show” is back and it’s bigger than ever. After the fun we had in 2023 accelerating innovation in retail, we couldn’t be more delighted to return to the Javits Center for another year of informative sessions and meaningful connections. Join us at NRF 2024 at Amazon Web Services (AWS) booth 6020 to experience […]

It’s not the end of the physical store The retail industry worldwide has been in the throes of change for a decade as shoppers’ expectations and behaviors evolve dramatically. The pandemic upended previously cherished notions and accelerated the rise of online shopping. Many younger shoppers with high digital awareness now dot the landscape. Yet, paradoxically, […]

In an era dominated by ecommerce and digital shopping trends, the traditional brick-and-mortar retail store stands at a crossroads. The rise of online shopping has redefined consumer expectations, prompting retailers to seek innovative strategies to revitalize in-store experiences. Amid this landscape, generative artificial intelligence (AI) emerges as a groundbreaking technology with the potential to reinvigorate […]

Over the years, retail has seen seismic shifts due to the emergence of new technologies. Examples include the barcode, ecommerce, and mobile phones, all of which had a profound impact on the way shoppers buy from retailers, resetting consumer expectations. (The same could be said for non-technical inventions like the supermarket format and malls, but […]

Guidance for RFID Store Inventory Management on AWS The need for RFID (Radio Frequency Identification) is growing. Retailers face many challenges in managing their inventory, including out-of-stock situations, misplaced items, and shrinkage. These challenges can impact the bottom line and hurt the customer experience. To address these issues, retailers are increasingly turning to RFID technologies. […]

Retailers have always been in a race to deliver an exceptional customer experience, and in the digital age, that race has only become more intense—particularly in physical stores. With consumers shopping again at brick-and-mortar stores, some key trends have emerged: Half of retail customers intend to still use digital, mobile, self-service, and contactless technologies adopted […]