AWS Cloud Operations Blog

Category: Foundational (100)

Maximize cloud investment value through operational excellence using AWS Managed Services

Maximize cloud investment value through operational excellence using AWS Managed Services

In this blog post, I share my observations as an AMS Solutions Architect on how achieving operational excellence can help organizations realize their cloud business objectives while migrating to AWS. I dive deep into the five design principles that AWS Managed Services (AMS) uses to achieve operational excellence. Amazon is guided by four principles: customer […]

Managing the multi-account environment using AWS Organizations and AWS Control Tower

Managing the multi-account environment using AWS Organizations and AWS Control Tower

This is the third post in our series about multi-account management. In the first post, Governance, risk, and compliance when establishing your cloud presence, we focus on design considerations for managing in a cloud environment. Our second post, Best Practices for Organizational Units with AWS Organizations, provides guidance for a production-ready organizational unit (OU) structure when creating […]

Monitor Amazon EventBridge events in your Slack channels with AWS Chatbot

DevOps teams use chat collaboration platforms such as Slack and Amazon Chime to monitor systems and respond to events. When AWS Chatbot is integrated with Slack and Chime, users can monitor and interact with AWS resources from the chat channels, which reduces context switching between applications. DevOps users now can receive notifications from more than […]

GoDaddy’s journey to the cloud and their Public Cloud Portal

GoDaddy’s journey to the cloud and their Public Cloud Portal

Get to the Cloud. Make awesome happen! This blog post explores GoDaddy’s journey to the cloud and the GoDaddy Public Cloud Portal, an application used by engineering teams to onboard to AWS. GoDaddy started their journey to the cloud in early 2018 when they announced their partnership with AWS. This post will outline the project […]

GoDaddy’s journey to the cloud and their Standard Cloud Platform

GoDaddy’s journey to the cloud and their Standard Cloud Platform

In this blog post, we explore GoDaddy’s journey to the cloud and their Public Cloud Portal, an application created to onboard engineering teams to AWS. GoDaddy started this journey in early 2018 when they announced their partnership with AWS. We’ll focus on how GoDaddy created a service to enable thousands of employees and hundreds of […]

Accelerating large-scale rehost migrations with CloudEndure Migration Factory

Accelerating large-scale migrations to AWS with CloudEndure Migration Factory

Many customers today want to migrate their servers to AWS as quickly as possible. This is often due to data center lease rapidly approach the termination/ renewal stages, or a first step in a large technology transformation program. This is not an easy activity, especially when you may have hundreds, if not thousands, of servers […]

Showing the title of the blog post Use Jira Service Management to track and resolve operational items related to AWS resources" with Service connector log at the bottom

Use Jira Service Management to track and resolve operational items related to AWS resources

Customers can use the AWS Service Management Connector for Jira Service Desk to enable the OpsCenter integration feature on Jira projects. Using a scenario involving an operational item in AWS, this blog post walks you through an example of investigating and resolving an OpsCenter OpsItem from within Jira Service Management.

automated operations cloud operating model

Reinventing automated operations (Part I)

This is the first in a two-part series that covers lessons learned at AWS Managed Services (AMS) as we help customers and partners achieve operational excellence on AWS. To create a secure and consistent cloud operating model, you need both operational experience and AWS skills. In my conversations with customers, it is common for experienced […]