AWS Cloud Operations Blog

Category: AWS User Notifications

Automate RCA across ServiceNow, Dynatrace and Slack with AWS DevOps Agent

If you manage production incidents, you know the drill. A ServiceNow ticket fires at 2 AM. The on-call engineer wakes up, logs in to Dynatrace, pulls traces and metrics across multiple dashboards, cross-references change records, forms a hypothesis, updates the ticket, and posts findings to Slack. The investigation takes one to three hours, and that’s […]

Manage and view your AWS Health notifications in AWS User Notifications service

Amazon Web Services (AWS) now offers AWS managed notifications, a centralized way to manage and view default notifications in AWS User Notifications. Currently, only AWS Health events are available as managed notifications. With this new feature, you can stay informed about critical updates related to operations and account health. AWS User notifications channels include the […]