Category: Centralized operations management

ServiceNow is a popular cloud-based IT Service Management (ITSM) platform. Organizations use ServiceNow to manage incidents, track scheduled and planned infrastructure changes, manage new service requests and track configuration items across IT systems. Common questions I’ve had from customers include how they can use ServiceNow to provision new instances. Or, how to use ServiceNow to […]

Operations teams create and use procedures to respond to operational events and need to ensure their effectiveness to support business needs. Everything continues to change—your business context, business priorities, and customer needs. It’s important to design operations to support changes over time in response to business iteration, and to incorporate lessons learned to minimize failures and […]

This post was written in collaboration with David Wansell, an Enterprise Cloud Architect at Capgemini with over 20 years of experience across multiple enterprise domains. He designs and builds automation and solutions that enable customers to deliver on their desired outcomes in their cloud adoption journey. Customers need a way to automatically create alarms that […]

This post was written in collaboration with David Wansell, an Enterprise Cloud Architect at Capgemini with over 20 years of experience across multiple enterprise domains. He designs and builds automation and solutions that enable customers to deliver on their desired outcomes in their cloud adoption journey. Log analysis helps customers to manage infrastructure and applications […]

With 2022 behind us, we want to take the opportunity to highlight our readers and the top blog posts from 2022. A big thank you to all our readers but also our authors who continue to work on delighting our customers with their blog posts. #1 Announcing AWS CloudTrail Lake – a managed audit and […]

Whatever stage you are at in your process of moving to or operating in the cloud, AWS offers centralized operations management services that you can use to manage and operate your applications on AWS, on-premises, in hybrid environments, or at the edge. Operate your applications from a central location with automation, integrations, built-in best practices, […]

Centralizing and automating data protection helps you support your business continuity and regulatory compliance goals. Backup compliance includes the ability to define and enforce backup policies to encrypt your backups, protect them from manual deletion, prevent changes to your backup lifecycle settings, and audit and report on backup activity from a centralized console. A common […]

This post was written in collaboration with David Wansell, an Enterprise Cloud Architect at Capgemini with over 20 years of experience across multiple enterprise domains. He designs and builds automation and solutions that enable customers to deliver on their desired outcomes in their cloud adoption journey. Customers need a way to do patch management in […]

Update 11/2022 – In September 2022, Amazon Inspector added support for Windows operating systems for continual software vulnerability scanning. This post supports remediating vulnerabilities only on Linux operating systems supported by the Systems Manager agent. This post is the second part of the Automate vulnerability management and remediation series using Amazon Inspector and AWS Systems […]

Update 11/2022 – In September 2022, Amazon Inspector added support for Windows operating systems for continual software vulnerability scanning. This post supports remediating vulnerabilities only on Linux operating systems supported by the Systems Manager agent. AWS recently launched the new Amazon Inspector for performing continuous vulnerability scans on Amazon Elastic Compute Cloud (Amazon EC2) instances […]