Author: AWS Public Sector Blog Team

COVID-19 accelerated a number of rapid changes in higher education. Technology helped with continuity of education, and chief information officers (CIOs) had to overcome a number of challenges to achieve this. Amazon Web Services (AWS) and ucisa, the member-led professional body for digital practitioners in education in the United Kingdom (UK), brought together CIOs from across the UK and Europe to share and discuss their recent experiences and share lessons learned. Learn their recommendations.

On the night before Christmas, children around the world wonder when Santa is coming to town. For the 65th consecutive year, the North American Aerospace Defense Command (NORAD) will put its world-class technology to work to keep an eye on Santa’s whereabouts. Beginning at 6:00 AM EST on December 24, families can check on Santa’s location by calling the toll-free number 1-877-Hi-NORAD (1-877-446-6723). AWS is supporting NORAD by helping their volunteers answer as many calls as possible through Amazon Connect, an omnichannel cloud contact center service. By transferring calls through Amazon Connect, NORAD staff and representatives will be able to answer calls from their homes or offices, supporting those on site at the NORAD Tracks Santa Operations Center.

When wildfires broke out across northern and central California in August, a remote-sensing Earth observation satellite watched 381 miles (613 kilometers) above the planet’s surface. Built entirely in the United Arab Emirates (UAE) for the Mohammed Bin Rashid Space Centre (MBRSC), KhalifaSat captured imagery that could help governmental agencies and first responders monitor and assess the impact of the destructive blazes. To help KhalifaSat maintain continual coverage, MBRSC uses cloud services from AWS including AWS Ground Station.

Amazon FSx is now available in the AWS GovCloud (US) Regions, allowing government agencies, educational institutions, and nonprofits to scale their most sensitive file-based workloads to reduce cost and streamline operations. When customers move their NAS data and applications to AWS, they benefit from increased cost savings, improved security, and flexibility to modernize their infrastructure at their own pace. This allows organizations to focus more on the mission-critical parts of their application and driving more innovation.

Today, the government of Portugal and AWS announced the signing of a Memorandum of Understanding (MoU). The agreement will help accelerate adoption of cloud computing in the public sector and contribute to the national Digital Transition Strategy of Portugal. Driven by the signing of the agreement, AWS launched Mais Digital Powered by AWS, an initiative that aggregates all of the activities AWS is undertaking in Portugal, to support the country’s digital transition.

Around the world, exams are administered to help students and adults further their education and advance their careers. In the US, approximately eight million high school students took a single standardized college entrance exam in 2019. As the pandemic shifted life to virtual work and learning, it also interrupted high stakes exams typically administered in person. For years, EdTechs like ExamSoft, Sumadi (part of Laureate Education), and ProctorFree have been developing remote proctoring and digital assessment solutions using the cloud.

At re:Invent 2020, Teresa Carlson, vice president and leader of AWS public sector and industry business units, shared stories of how cloud technology has proven critical for organizations to move fast and respond to a new reality shaped by COVID-19. Teresa also welcomed customers UK Biobank, Capella Space, and Wefarm to share their own experiences with solving some of the world’s most pressing challenges using the cloud. Here are 10 key takeaways that show what’s next for the public sector.

Finding a cure for Type 1 Diabetes, fostering citizenship through public media, discovering our legacies through handwriting transcription, protecting the biodiversity of our planet, strengthening the arts and culture sector, championing pro bono legal advocacy for nonprofits and NGOs across the globe, and so much more. This year’s Amazon Web Services (AWS) Imagine Grant recipients are developing solutions for sector-wide challenges and serving as force multipliers for good in their fields. Learn the 2020-2021 AWS Imagine Grant winners and runners-up.

AWS re:Invent is back for 2020, and for the first time it’s all virtual and free. AWS re:Invent has become the world’s premier cloud learning event, and this year, we’ll feature sessions focused on how public sector organizations are using the cloud to improve the lives of constituents, patients, customers, and more. The event, kicking off on November 30 and lasting three weeks through December 18, will feature keynotes, leadership sessions, lightning talks, and core sessions tailored for the public sector. To help you make the most of re:Invent 2020, we created the AWS re:Invent Public Sector Virtual Attendee Guide, and the latest episode of The Brief.

As the COVID-19 pandemic spread across the globe in the initial months of 2020, colleges and universities saw their regular learning plans upended. In many instances, in only a week, higher education institutions reconfigured their pedagogical infrastructure for hundreds or thousands of students with widely varying requirements and learning environments. Given the circumstances and the tight timeframe, it was natural for many schools to rely on their existing learning management systems (LMS) in order to transition to fully online learning. Learn how Simpson College went several steps further, leveraging its Moodle LMS not only to provide its courses but also to fuel success for students and the institution, and set up a new way of operating beyond the pandemic.