AWS Public Sector Blog

Category: Artificial Intelligence

AWS branded background design with headline text overlay that says "Building a multilingual contact center for Medicaid agencies on AWS"

Building a multilingual contact center for Medicaid agencies on AWS

One of the biggest constraints in providing equitable access to care is the language barrier between providers and the patients they serve. For Medicaid agency call centers, there aren’t enough agents to support communication in all the languages requested by a state government. Some states want to support nearly 20 languages in the call center […]

AWS branded background design with text overlay that says "How using cloud technology can help your organization meet sustainability goals"

How using cloud technology can help your organization meet sustainability goals

The right cloud technology leads to more sustainable IT and business operations. As a foundation for innovation, the cloud supports the delivery of sustainable products, services, and business models, and gives organizations the opportunity to transform themselves with sustainability at the core of their operation. The scope of the cloud’s role in sustainability is highlighted in a recent series of AWS Institute masterclasses and summarized in this blog post.

AWS branded background design with text overlay that says "34 new or updated datasets available on the Registry of Open Data on AWS"

34 new or updated datasets available on the Registry of Open Data on AWS

The Amazon Web Services (AWS) Open Data Sponsorship Program makes high-value, cloud-optimized datasets publicly available on AWS. Through this program, customers are making more than 100 petabytes (PB) of high-value, cloud-optimized data available for public use. Read this blog post to learn about the 34 new or updated datasets that were released in the first quarter.

AWS branded background design with text overlay that says "Powering the generative AI era: What you missed at the AWS Public Sector Symposium Brussels"

Powering the generative AI era: What you missed at the AWS Public Sector Symposium Brussels

On 12 March, the Amazon Web Services (AWS) Public Sector Symposium Brussels returned to the Brussels Expo in Belgium. The no cost, in-person conference gathered cloud enthusiasts interested in the public sector for a day dedicated to deepening knowledge of how the cloud and generative artificial intelligence (AI) are transforming organizations and businesses around the world. Central to the event were the themes of generative AI, sustainability, security, and— importantly for Europe—digital sovereignty. Read this blog post for all of the key takeaways.

AWS branded background design with text overlay that says "AWS announces expanded IMAGINE Grant opportunities for nonprofits"

AWS announces expanded IMAGINE Grant opportunities for nonprofits

Today, Amazon Web Services (AWS) launched the 2024 AWS IMAGINE Grant cycle. The AWS IMAGINE Grant is a public grant opportunity open to registered nonprofit organizations and nonprofit healthcare providers who are using cloud technology to accelerate their missions. Now in its seventh year, the AWS IMAGINE Grant is expanding beyond the U.S. and U.K. to also seek proposals from eligible organizations based in Ireland.

AWS branded background with text overlay that says "Karsun Solutions builds modernization platform using Amazon Bedrock"

Karsun Solutions builds modernization platform using Amazon Bedrock

Karsun Solutions, an Amazon Web Services (AWS) Partner, modernizes legacy enterprise systems to elevate the capabilities of its government agency customers. Karsun has created a modernization platform called ReDuX, which uses generative artificial intelligence (AI) powered by Amazon Bedrock. This blog post provides an overview of Karsun’s approach, which enables enterprises to successfully transition their business functions from a mainframe to microservices on AWS.

AWS branded background design with text overlay that says "Introducing ‘Get started with generative AI on AWS: A guide for public sector organizations’"

Introducing ‘Get started with generative AI on AWS: A guide for public sector organizations’

Amazon Web Services (AWS) is excited to announce the release of a public-sector focused eBook on generative artificial intelligence (AI). Titled Get started with generative AI on AWS: A guide for public sector organizations, the new resource aims to help public sector leaders explore opportunities and best practices for adopting the technology responsibly.

AWS branded background design with text overlay that says "6 foundational capabilities you need for generative AI"

6 foundational capabilities you need for generative AI

Generative artificial intelligence (AI) is easy to use but it’s important not to confuse ease of use with effortless deployment. The value of generative AI is inextricably linked to the technology’s reliability and traceability. To achieve this reliability and traceability in any organization, it helps to focus on AI’s potential one use case at a time but also to plan for the bigger picture. Read this blog post for a tried-and-tested AI framework to consider.

AWS branded background design with text overlay that says "Technology’s role in sustainability: Takeaways from the AWS Sustainability Breakfast Briefing"

Technology’s role in sustainability: Takeaways from the AWS Sustainability Breakfast Briefing

Amazon Web Services (AWS) hosted the AWS Sustainability Breakfast Briefing on February 20, 2024, in Dublin, Ireland, featuring a panel of sustainability experts from AWS customers and partners, as well as educational talks on important sustainability themes. The main takeaway is that sustainability transformation takes time – but every step along the journey can be meaningful. Read this blog post for a recap of key highlights from the briefing.

Get excited for IMAGINE: Nonprofit 2024

On March 20, the Amazon Web Services (AWS) IMAGINE: Nonprofit conference returns to the Washington, DC metropolitan area for our eighth year of learning with nonprofit leaders from around the world. This annual event inspires nonprofits to rethink what’s possible for their mission, through the latest innovations in the cloud. Discover new ideas, build connections, and interact with cutting-edge technology onsite. Whether it’s your first time attending, or your eighth, here are a few tips to make the most of IMAGINE: Nonprofit 2024.