AWS Security Blog

AWS achieves ISO 20000-1:2018 certification for 109 services

We continue to expand the scope of our assurance programs at Amazon Web Services (AWS) and are pleased to announce that AWS Regions and AWS Edge locations are now certified by the International Organization for Standardization (ISO) 20000-1:2018 standard. This certification demonstrates our continuous commitment to adhere to the heightened expectations for cloud service providers.

Published by the International Organization for Standardization (ISO), ISO 20000-1:2018 helps organizations specify requirements for establishing, implementing, maintaining, and continually improving a Service Management System (SMS).

AWS was evaluated by EY CertifyPoint, an independent third-party auditor. The Certificate of Compliance illustrating the AWS compliance status is available through AWS Artifact. AWS Artifact is a self-service portal for on-demand access to AWS compliance reports. Sign in to AWS Artifact in the AWS Management Console, or learn more at Getting Started with AWS Artifact.

As of this writing, 109 services offered globally are in scope of this certification. For up-to-date information, including when additional services are added, see the AWS ISO 20000-1:2018 certification webpage.

AWS strives to continuously bring services into scope of its compliance programs to help you meet your architectural and regulatory needs. Reach out to your AWS account team if you have questions or feedback about ISO 20000-1:2018 compliance.

To learn more about our compliance and security programs, see AWS Compliance Programs. As always, we value your feedback and questions; you can reach out to the AWS Compliance team through the Contact Us page.

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Rodrigo Fiuza

Rodrigo is a Security Audit Manager at AWS, based in São Paulo. He leads audits, attestations, certifications, and assessments across Latin America, Caribbean and Europe. Rodrigo has previously worked in risk management, security assurance, and technology audits for the past 12 years.