AWS Certification FAQ

Frequently asked questions about getting AWS Certified and AWS Certification

AWS Certification helps learners build credibility and confidence by validating their cloud expertise with an industry-recognized credential and helps organizations identify skilled professionals to lead cloud initiatives using AWS.  

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Certification account and exam registration FAQs

  • Top questions
  • About AWS Certification
  • Prepare for your exam
  • Schedule your exam
  • Exam scoring and content
  • Benefits and certification validation
  • Top questions
    • Are there any mandatory training or exam requirements to take an AWS Certification exam?

      Training is recommended as part of your certification preparation, but it is not mandatory for the completion of the certification. Go to AWS Skill Builder to find a learning plan that’s right for you.

    • Which AWS Certification is right for me?

      Learn about each AWS Certification exam here. To learn more about the benefits of AWS Certification, go here.

    • How do I register to take an AWS Certification exam?

      To register for an exam, sign in to aws.training and click Certification in the top navigation. Next, click the AWS Certification Account button, followed by Schedule New Exam. Find the exam you wish to take and click either the Schedule at PSI or Schedule at Pearson VUE button. You will then be redirected to the test delivery provider’s scheduling page, where you will complete your exam registration.

    • What is the retake policy?

      If you fail an exam, you must wait 14 days before you are eligible to retake the exam. There is no limit on exam attempts. However, you must pay the full registration fee for each exam attempt. Once you have passed an exam, you will not be able to retake the same exam for two years. If the exam has been updated with a new exam guide and exam series code, you will be eligible to take the new exam version.

      Note that beta exam test takers can take the beta version only once, after which they will need to wait to retake the exam when the official certification exam becomes generally available.

    • When will I get my exam results?

      Upon completing most exams, you will receive a preliminary pass or fail notification on the testing screen. However, you may not receive a pass or fail notification on the testing screen upon completing the AWS Certified SysOps Administration - Associate (SOA-C02) exam. Your detailed exam results will be available within five business days of completing your exam in your AWS Certification Account, under Previous Exams.

      Beta exam results are typically available 90 days (13 weeks) or less from the close of the beta exam. You will be notified via email once your exam results are available in your AWS Certification Account.

    • Is there an option to reschedule my exam if I cannot make my scheduled appointment?

      Yes. You can cancel or reschedule your exam up to 24 hours before your scheduled appointment without additional fees. To reschedule or cancel your exam, go to your AWS Certification Account and click the Manage PSI Exams or Manage Pearson VUE exams button. If you scheduled with PSI, click the "View Details" button on the scheduled exam you wish to manage. If you scheduled with Pearson VUE, you can select the scheduled exam you wish to manage from the Upcoming Appointments menu. Once you reach the 24-hour window before your scheduled appointment, you will not be able to cancel or reschedule your exam. If you miss your scheduled exam appointment, you will forfeit the exam fee and are not eligible for a refund. You will not be able to register again for the exam until 24 hours after your missed exam time. Missing the exam does not result in a “fail” status.

      Please note that you may only reschedule two times after scheduling your original appointment. If you wish to reschedule a third time, you must cancel and schedule a new appointment. The reschedule limit will apply to the new appointment. Exam appointments cannot be cancelled less than 24 hours prior to your appointment.

    • How can I verify an individual's certification status?

      To verify an AWS Certification, ask the earner for an AWS Certification digital badge link. Via Credly’s Acclaim platform, we provide digital badges to everyone who earns an AWS Certification to support recognition and verification. Each AWS Certification digital badge has an option to verify it, which checks and displays the issue date as well as the issuer (AWS Training and Certification). Links to AWS Certification digital badges are unique for each AWS Certified individual. Digital badges may also be linked from social media profiles or on personal websites.

      You can also verify a digital certificate using the validation number, on the bottom right of an AWS Certification certificate. Earners download certificates from their AWS Certification Account. Once you have the validation number, you can verify the certification.

    • Are there benefits offered to AWS Certified individuals?

      In addition to validating your technical skills, AWS Certification gives you tangible benefits to help you showcase your achievement and further advance your AWS expertise. View the AWS Certification Benefits page for a complete list of benefits.

    • What are AWS Certification digital badges?

      AWS Certification provides digital badges as a benefit of earning an AWS Certification to showcase certification status. We provide digital badges via Credly’s Acclaim platform to offer flexible options for recognition and verification. You can take advantage of one-click badge sharing on social media newsfeeds, tools for embedding verifiable badges on websites or email signatures, and an optional public profile with all earned AWS Certification badges. Learn more.

    • Which AWS Certification exams are available to take from your home or office with online proctoring?

      Online proctoring is available for all AWS Certification exams when you schedule with either Pearson VUE or PSI. Learn more about options for taking AWS Certification exams.

  • About AWS Certification
    • Why should I consider AWS Certified?

      AWS Certification helps learners build credibility and confidence by validating their cloud expertise with an industry-recognized credential and organizations identify skilled professionals to lead cloud initiatives using AWS.

    • Which AWS Certification is right for me?

      Learn about each AWS Certification exam here. To learn more about the benefits of AWS Certification, visit our benefits page.

    • How do I become AWS Certified?

      You must earn a passing score via a proctored exam to earn an AWS Certification. Upon receiving a passing score, you will receive your certification credentials. 

    • How long will my certification be valid?

      You will be required to update your certification (or recertify) every three years. View the AWS Certification Recertification page for more details.

    • What is the difference between an exam and a certification?

      An exam is a test that validates an individual's technical knowledge of AWS products and services. A certification is a credential that you earn upon successfully passing an exam. This credential is a digital badge and title that you may use on your business cards and other professional collateral to designate yourself as AWS Certified.

    • What is a beta exam?

      We offer beta exams to ensure a new exam meets our quality bar before full production release. Candidates have the opportunity to take the newest exams first. If the beta is successful, candidates who passed the exam will be among the first to hold the new certification. Discover what’s coming soon to AWS Certification, including available beta exams, here.

    • I am a US veteran. Is my exam fee eligible for GI Bill reimbursement?

      Yes. Any qualifying US veteran covered under a GI Bill with an education provision can submit a reimbursement request to Veterans Affairs for AWS Certification exams taken after December 10, 2015. To qualify, you must purchase your exam via your AWS Certification Account and submit the VA application for reimbursement.

      The VA will only pay for the exam fee. Costs connected with preparing for a certification (e.g., training courses or practice exams) are not reimbursable. Learn more.

    • I am a US veteran. Is my AWS Training class fee also eligible for GI Bill reimbursement?

      No. Only AWS Certification exam fees are eligible. Learn more.

    • I am a minor. Am I eligible to take an AWS Certification exam?

      Candidates must be 13 years or older to take an AWS Certification exam. For candidates ages 13-17, please see the answer to the question below.

    • Is there a special process for testing candidates under the age of 18?

      Candidates ages 13-17 are permitted to take AWS Certification exams with the consent of their parent or legal guardian. Candidates must be at least 13 years old at the time of scheduling an exam. This special process is outlined below:

      1. Create an AWS Certification Account: The parent or legal guardian must create an AWS Certification Account for their teenage candidate, and the account must be in their teenage candidate’s name. After creating the account, the parent or legal guardian must select the “My Profile” tab, followed by the “Identification” subtab that appears below it. On the next page, they must note the login ID (AWSXXXXXXXX) for their teenage candidate; this will be needed in step 2 below.

      2. Open a customer support case: The parent or legal guardian must next open a customer support case with AWS Training and Certification here. In order to avoid delays in processing requests for testing their teenager(s), the parent or legal guardian must enter the following information into the case form’s fields

      • First Name: Enter the parent/legal guardian’s first name
      • Last Name: Enter the parent/legal guardian’s last name
      • Company Name: Enter the teenage candidate’s first and last name
      • Email Address: Enter the parent/legal guardian’s email address
      • Country/Region: Select your applicable country/region
      • Telephone: Enter the parent/legal guardian’s telephone number
      • Inquiry Type: Select “Certification”
      • Additional Details: Select “Scheduling/Accommodations”
      • How can we help you? Enter the phrase “Teenage Candidate” immediately followed by the login ID from the teenage candidate’s AWS Certification Account

      Please note. If a teen (13-17) files the initial ticket, they will need to have their parent or legal guardian submit a new ticket completed properly to initiate the process.  

      3. Complete a consent form: AWS Customer Support will respond to your customer support case with further instructions. They will also provide a parental/legal guardian consent form that must be completed by both the teenage candidate and the parent/legal guardian who will accompany them to their scheduled appointment. Reply to the customer support email with the completed consent form attached to it.

      4. After consent form approval, assist in scheduling the exam: Approximately 5-7 business days after receipt of the consent form, AWS Customer Support will either notify the parent/legal guardian if any further information is needed, or if the consent form is approved. Upon receiving that copy of the approved form, the parent/legal guardian can then assist their teenage candidate in scheduling an AWS Certification exam. They may do so by logging into their AWS Certification Account and selecting “Pearson VUE” as the test delivery provider for the appropriate exam.

      5. Follow proper identification (ID) steps on the day of the exam appointment:

      • The teenage candidate must present one form of photo ID. School IDs are acceptable.
      • The parent/legal guardian who is identified on the consent form must accompany the teen candidate to the test center and provide a valid, government-issued ID that matches the name listed on the consent form, as well as a copy of the consent form.
      • The parent/legal guardian must sign the log sheet next to the candidate’s signature in order to verify the candidate’s identity.
      • The parent/legal guardian is not permitted to wait in the test center after the admission process is completed.

      Because certification exam policies often change, the scheduling process above must be repeated, and a new consent form completed and submitted, for each AWS Certification exam taken by a teenage candidate.

    • Am I required to sign any agreement before taking an AWS Certification exam?

      To preserve the security and value of the certification program, you must accept the terms and conditions of the AWS Certification Program Agreement when registering for your exam appointment and before beginning the certification exam.

      The AWS Certification Program Agreement applies to all exams. It sets forth the AWS Certification Program participation requirements, responsibilities, testing rules, and consequences for noncompliance. Penalties for noncompliance include canceling the results of any AWS Certification exam, revoking any AWS Certification, requiring you to retake an exam, terminating your rights under the AWS Certification Program Agreement, and prohibiting you from participating in the AWS Certification Program.

      All AWS Certification exam content, including, without limitation, any questions, answers, and/or diagrams are the proprietary and confidential property of Amazon Web Services (AWS). They may not be copied, reproduced, modified, published, uploaded, posted, transmitted, or distributed in any way without the express written authorization of AWS. Agreeing to the AWS Certification Program Agreement is required to be officially certified and to maintain valid certification.

    • What’s the best way to certify a group of people?

      You can purchase AWS Certification exam vouchers, which eliminates the need for candidates to have to pay when scheduling their exam. They simply enter a voucher code when scheduling exams at either Pearson VUE or PSI. Learn more here.

    • How can I purchase exam vouchers?

      Vouchers are available for purchase anytime online. Learn more here.

  • Prepare for your exam
  • Schedule your exam
    • How do I register for an AWS Certification exam?

      To register for an exam, sign in to aws.training and click Certification in the top navigation. Next, click the AWS Certification Account button, followed by Schedule New Exam. Find the exam you wish to take and click either the Schedule at PSI or Schedule at Pearson VUE button. You will then be redirected to the test delivery provider’s scheduling page, where you will complete your exam registration.

    • Where can I take an AWS Certification exam?

      AWS exams are available from both Pearson VUE's and PSI's network of testing centers.

      You can search for PSI test centers at https://awsavailability.psiexams.com.

      You can search for Pearson VUE test centers at https://home.pearsonvue.com/test-taker.aspx

    • How much does an AWS Certification exam cost?

      The Cloud Practitioner exam is 100 USD. Associate-level exams are 150 USD. Professional-level and Specialty exams are 300 USD. You can renew your certification by using your 50% off voucher code to take the current, full exam at 50% off. Please note that taxes (such as Value Added Tax) may apply. 

    • What is the retake policy?

      If you fail an exam, you must wait 14 days before you are eligible to retake the exam. There is no limit on exam attempts. However, you must pay the full registration fee for each exam attempt. Once you have passed an exam, you will not be able to retake the same exam for two years. If the exam has been updated with a new exam guide and exam series code, you will be eligible to take the new exam version.

      Note that beta exam test takers can take the beta version only once, after which they will need to wait to retake the exam when the official certification exam becomes generally available.

    • Is there an option to reschedule my exam if I cannot make my scheduled appointment?

      Yes. You can cancel or reschedule your exam up to 24 hours before your scheduled appointment without additional fees. To reschedule or cancel your exam, go to your AWS Certification Account and click either the "Manage PSI Exams" or "Manage Pearson VUE exams" button. If you scheduled with PSI, click the "View Details" button on the scheduled exam you wish to manage. If you scheduled with Pearson VUE, you can select the scheduled exam you wish to manage from the "Upcoming Appointments" menu. Once you reach the 24-hour window before your scheduled appointment, you will not be able to cancel or reschedule your exam. If you miss your scheduled exam appointment, you will forfeit the exam fee and are not eligible for a refund. You will not be able to register again for the exam until 24 hours after your missed exam time. Missing the exam does not result in a “fail” status.

      Please note that you may only reschedule two times after scheduling your original appointment. If you wish to reschedule a third time, you must cancel and schedule a new appointment. The reschedule limit will apply to the new appointment. Exam appointments cannot be cancelled less than 24 hours prior to your appointment.

    • How do I arrange a special accommodation for my exam?

      Special accommodations will be arranged with the test delivery provider, prior to registering for your exam. PSI & Pearson VUE do not share accommodation request details, so the appropriate documentation will need to be provided to the test delivery provider you wish to test with.

      To get started, sign in to aws.training and click Certification in the top navigation. Next, click the AWS Certification Account button, followed by Request Exam Accommodation. This page will provide you with instructions on how to submit your accommodation requests to the test delivery provider you choose.

    • Where can I find a test center near me?

      You can search for PSI test centers at https://awsavailability.psiexams.com.

      You can search for Pearson VUE test centers at https://home.pearsonvue.com/test-taker.aspx

    • I have a certification exam voucher. Which vendor can I use it with?

      Exam vouchers (partial discount or full exam value) are valid for a single use, and you can choose to use that voucher with PSI or Pearson VUE, unless specified otherwise at the time your voucher was received. There are a few exceptions:

      • Any voucher received from PSI customer support can only be used with PSI
      • Any voucher received from Pearson VUE customer support can only be used with Pearson VUE
      • Any voucher received from AWS customer support can only be used with the test delivery provider you have elected to test with

       

  • Exam scoring and content
  • Benefits and certification validation
    • Are there benefits offered to AWS Certified individuals?

      In addition to validating your technical skills, AWS Certification gives you tangible benefits to help you showcase your achievement and further advance your AWS expertise. View the AWS Certification Benefits page for a complete list of benefits.

    • Where can I access my benefits

      Gain access to exclusive AWS Certified benefits via aws.training. Once signed in, go to your AWS Certification Account where you’ll have access to all your benefits. Benefits will be available within five business days after passing your exam. 

    • How can I verify an individual's certification status?

      To verify an AWS Certification, ask the earner for an AWS Certification digital badge link. Via Credly’s Acclaim platform, we provide digital badges to everyone who earns an AWS Certification to support recognition and verification. Each AWS Certification digital badge has an option to verify it, which checks and displays the issue date as well as the issuer (AWS Training and Certification). Links to AWS Certification digital badges are unique for each AWS Certified individual. Digital badges may also be linked from social media profiles or on personal websites.

      You can also verify a digital certificate using the validation number, on the bottom right of an AWS Certification certificate. Earners download certificates from their AWS Certification Account. Once you have the validation number, you can verify the certification.

    • How can I get AWS Certified swag?

      The AWS Certified store gives AWS Certified individuals the opportunity to purchase AWS Certified merchandise. Access to the AWS Certified Store requires successful completion of one or more AWS Certifications. Access to merchandise is based on the certification you have achieved (e.g. Associate, Professional).

    • Can I get a list of AWS Certified individuals?

      No, AWS does not provide a list of AWS Certified individuals. Many AWS Certified individuals opt to share their certification status on public profiles and on resumes. AWS Certification digital badges can be verified via Credly’s Acclaim platform.

    • What are AWS Certification digital badges?

      AWS Certification provides digital badges as a benefit of earning an AWS Certification to showcase certification status. We provide digital badges via Credly’s Acclaim platform to offer flexible options for recognition and verification. You can take advantage of one-click badge sharing on social media newsfeeds, tools for embedding verifiable badges on websites or email signatures, and an optional public profile with all earned AWS Certification badges. Learn more.

    • Why can’t I find my digital badge on Credly’s Acclaim platform?

      If your digital badge(s) do not appear on Credly’s Acclaim platform, you might have more than one AWS Certification Account. Please make sure you are logged into the account which holds your certification(s). If you have more than one AWS Certification Account with the same email address, you will need your accounts merged before you claim your badge(s) on Credly’s Acclaim platform. Please contact us for assistance.