AWS Certification FAQs

Frequently asked questions about getting AWS certified and AWS Certification

AWS Certification helps learners build credibility and confidence by validating their cloud expertise with an industry-recognized credential and organizations identify skilled professionals to lead cloud initiatives using AWS. 

We’re here to help. Take a look at below for some common questions.

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Training FAQs

Certification account and Exam Registration FAQs

  • Top questions
  • About AWS Certification
  • Prepare for your exam
  • Schedule your exam
  • Exam scoring and content
  • Recertification
  • Benefits and certification validation
  • Top questions
    • Are there any mandatory training or exam requirements to take an AWS Certification exam?

      Training is recommended as part of your certification preparation, but it is not mandatory for the completion of the certification.

      Go to aws.amazon.com/training to find the role-based learning path that's right for you.

    • Which AWS Certification is right for me?

      Learn about each AWS Certification exam here.

    • How do I register to take an AWS Certification exam?

      To register for an exam, sign in to aws.training and click Certification in the top navigation. Next, click AWS Certification Account followed by Schedule New Exam.

    • What is the retake policy?

      Test takers who do not pass an exam must wait 14 days before they are eligible to retake the exam. There is no limit on exam attempts until the test taker has passed. For each exam attempt, the full registration price must be paid. Beta exam test takers are eligible for one attempt only. 

    • How can I know which services and features are covered in an exam?

      AWS Certification does not publish a list of all services and/or features that are covered in a certification exam. However, the exam guide for each exam does list the current topic areas and objectives covered in the exam. Exam guides can be found here.

    • When will I get my exam results?

      Upon completing your exam, you will receive a pass or fail notification on the testing screen.

      Our newer or updated exams use a scale-scoring method. You will receive an email confirming your exam completion. Your detailed exam results will be available within five business days of completing your exam on your AWS Certification Account under Previous Exams. For exams using the original percentage scoring method, you will receive an email after completing your exam, which includes your detailed exam results. Within five business days of completing your exam, your AWS Certification Account will have a transcript of your exam results under Previous Exams.

      Beta exam results are typically available 90 days (13 weeks) or less from the close of the beta exam. You will be notified via email once your exam results are available in your AWS Certification Account. 

    • Is there an option to reschedule my exam if I cannot make my scheduled appointment?

      Yes. Canceling or rescheduling within 48 hours of your exam time will result in a USD 60 fee. You will not be able to reschedule or cancel an exam within 24 hours of exam time. With more than 48 hours’ notice, there are no fees to cancel or reschedule your exam.

      If you miss your scheduled exam appointment, you will forfeit the exam fee and are not eligible for a refund. You will not be able to register again for the exam until 24 hours after your missed exam time. Missing the exam does not result in a “fail” status. 

    • How can I verify an individual's certification status?

      To verify a certificate, you can ask the certificate holder to share their Validation Number, which can be found on the bottom right of their certificate. Once they have provided you with the Validation Number, you can verify the certification on our website here. You can also verify by clicking an individual’s shared digital badge, which includes a link to help verify certification status. 

    • Can I get a list of AWS Certified individuals?

      The AWS Privacy Policy does not allow us to share personally identifiable information or exam pass/fail results without explicit candidate consent. 

    • Are there benefits offered to AWS Certified individuals?

      In addition to validating your technical skills, AWS Certification gives you tangible benefits to help you showcase your achievement and further advance your AWS expertise. View the AWS Certification Benefits page for a complete list of benefits.

    • What are the pre-requisites to take Professional or Specialty exams?

      In October 2018, we removed pre-requisites to give candidates more flexibility. Candidates are no longer required to have an Associate certification before pursuing Professional certification, and they are no longer required to have Cloud Practitioner or Associate certification before pursuing Specialty certification. We still encourage exam candidates pursue our recommended learning paths as they advance and validate their skills.  

  • About AWS Certification
  • Prepare for your exam
  • Schedule your exam
    • How do I register for an AWS Certification exam?

      To register for an exam, sign in to aws.training and click Certification in the top navigation. Next, click AWS Certification Account, followed by Schedule New Exam.

    • Where can I take an AWS Certification exam?

      You can access a list of the available testing centers in your area with available dates and times during the exam scheduling process. To view a full set of test centers, sign in to aws.training and click "Certification" in the top navigation. Next, click “AWS Certification Account,” followed by “Schedule and Manage Exams.” Enter your city or ZIP Code to see a list of available test centers near you.

      We continually add new testing centers in the US and internationally. Contact PSI to request a testing center near you. 

    • How much does an AWS Certification exam cost?

      The Cloud Practitioner exam is 100 USD. Associate-level exams are 150 USD. Professional-level and Specialty exams are 300 USD. You can renew your certification by using your 50% off voucher code to take the current, full exam at 50% off. Please note that taxes (such as Value Added Tax) may apply. 

    • What is the retake policy?

      Test takers who do not pass an exam must wait 14 days before they are eligible to retake the exam. There is no limit on exam attempts until the test taker has passed. For each exam attempt, the full registration price must be paid. Beta exam test takers are eligible for one attempt only. 

    • Is there an option to reschedule my exam if I cannot make my scheduled appointment?

      Yes. Canceling or rescheduling within 48 hours of your exam time will result in a USD 60 fee. You will not be able to reschedule or cancel an exam within 24 hours of exam time. With more than 48 hours’ notice, there are no fees to cancel or reschedule your exam.

      If you miss your scheduled exam appointment, you will forfeit the exam fee and are not eligible for a refund. You will not be able to register again for the exam until 24 hours after your missed exam time. Missing the exam does not result in a “fail” status. 

    • How do I arrange a special accommodation for my exam?

      Before scheduling an exam, you can request a special accommodation from your AWS Certification Account. Sign in to aws.training and click “Certification” in the top navigation. Next, click “AWS Certification Account,” followed by the “Upcoming Exams” tab. Click the “Request Exam Accommodations” button on the right and follow the prompts to select your accommodation.

      If your request is based on a medical need, proper documentation (e.g., a doctor’s note) will need to be attached to your request. Once you’ve submitted your request, PSI will review your documentation and contact you to schedule your exam. If you have already scheduled an exam, you will need to cancel your scheduled exam and submit your request by following the steps listed above. Please be aware that canceling your exam within 48 hours of your scheduled time will be subject to our reschedule policy.

  • Exam scoring and content
    • How many questions do I need to answer correctly to achieve a passing score?

      AWS Certification passing scores are set by using statistical analysis and are subject to change. AWS does not publish exam passing scores because exam questions and passing scores are updated to reflect changes in test forms as the content is updated. 

    • How often are exams updated?

      AWS Certification regularly rotates questions in and out that adhere to the exam guide. Major revisions to an exam, including changes to an exam guide, will be made public. The exam guide for each exam lists the current topic areas covered by the exam. Exam guides can be found here. 

    • When AWS releases a new product or service, how soon will it appear on the exam?

      A new product, service, or feature must be generally available (GA) for six months prior to it appearing on a certification exam. Note that this applies only to certification exams, not training. Training will cover new services and features more quickly. The AWS Certification team wants to ensure candidates have enough time to work with new services and features before they are assessed against the new material.  

    • How can I know which services and features are covered in an exam?

      AWS Certification does not publish a list of all services and/or features that are covered in a certification exam. However, the exam guide for each exam does list the current topic areas and objectives covered in the exam. Exam guides can be found here

    • An existing service or feature has changed. How will that be reflected in my exam?

      The AWS Certification team will replace exam questions determined to be impacted by the change. 

    • How should I answer a question that I think has been affected by a change in a service or feature?

      Choose the best available answer from the options in the question. 

    • Are practice exams and live exams scored in the same way?

      No. Practice exams are scored based on percent correct. For example, if you answer 16 out of 20 practice exam questions correctly, your score is 16/20 or 80%. Practice exams are useful preparation tools that can help you gauge your readiness for a certification exam. However, passing a practice exam does not guarantee that you will pass the certification exam.

      Scores on live certification exams are reported as a score from 100 to 1000. Your score shows how you performed on the examination as a whole and whether or not you passed. Scaled scoring models are used to equate scores across multiple exam forms that may have slightly different difficulty levels. Scaled scores are a mathematical conversion of the number of items that a candidate correctly answers so that there is a consistent scale used across all forms of an exam. 

    • When will I get my exam results?

      Our newer or updated exams use a scale-scoring method. You will receive an email confirming your exam completion. Your detailed exam results will be available within five business days of completing your exam on your AWS Certification Account under Previous Exams. For exams using the original percentage scoring method, you will receive an email after completing your exam, which includes your detailed exam results. Within five business days of completing your exam, your AWS Certification Account will have a transcript of your exam results under Previous Exams.

      Beta exam results are typically available 90 days (13 weeks) or less from the close of the beta exam. You will be notified via email once your exam results are available in your AWS Certification Account. 

  • Recertification
  • Benefits and certification validation
    • Are there benefits offered to AWS Certified individuals?

      In addition to validating your technical skills, AWS Certification gives you tangible benefits to help you showcase your achievement and further advance your AWS expertise. View the AWS Certification Benefits page for a complete list of benefits.

    • Where can I access my benefits

      Gain access to exclusive AWS Certified benefits via aws.training. Once signed in, go to your AWS Certification Account where you’ll have access to all your benefits. Benefits will be available within five business days after passing your exam. 

    • How can I verify an individual's certification status?

      To verify a certificate, you can ask the certificate holder to share their Validation Number, which can be found on the bottom right of their certificate. Once they have provided you with the Validation Number, you can verify the certification on our website. You can also verify by clicking an individual’s shared digital badge, which includes a link to help verify certification status. 

    • How can I get AWS Certified swag?

      The AWS Certified store gives AWS Certified individuals the opportunity to purchase AWS Certified merchandise. Access to the AWS Certified Store requires successful completion of one or more AWS Certifications. Access to merchandise is based on the certification you have achieved (e.g., Associate, Professional). 

    • Can I get a list of AWS Certified individuals?

      The AWS Privacy Policy does not allow us to share personally identifiable information or exam pass/fail results without explicit candidate consent.