AWS Machine Learning Blog

Category: Amazon Bedrock

Evaluation of generative AI techniques for clinical report summarization

In this post, we provide a comparison of results obtained by two such techniques: zero-shot and few-shot prompting. We also explore the utility of the RAG prompt engineering technique as it applies to the task of summarization.
Evaluating LLMs is an undervalued part of the machine learning (ML) pipeline.

Unleashing the power of generative AI: Verisk’s journey to an Instant Insight Engine for enhanced customer support

This post is co-written with Tom Famularo, Abhay Shah and Nicolette Kontor from Verisk. Verisk (Nasdaq: VRSK) is a leading data analytics and technology partner for the global insurance industry. Through advanced analytics, software, research, and industry expertise across over 20 countries, Verisk helps build resilience for individuals, communities, and businesses. The company is committed […]

How Veritone uses Amazon Bedrock, Amazon Rekognition, Amazon Transcribe, and information retrieval to update their video search pipeline

This post is co-written with Tim Camara, Senior Product Manager at Veritone. Veritone is an artificial intelligence (AI) company based in Irvine, California. Founded in 2014, Veritone empowers people with AI-powered software and solutions for various applications, including media processing, analytics, advertising, and more. It offers solutions for media transcription, facial recognition, content summarization, object […]

Get started with Amazon Titan Text Embeddings V2: A new state-of-the-art embeddings model on Amazon Bedrock

Embeddings are integral to various natural language processing (NLP) applications, and their quality is crucial for optimal performance. They are commonly used in knowledge bases to represent textual data as dense vectors, enabling efficient similarity search and retrieval. In Retrieval Augmented Generation (RAG), embeddings are used to retrieve relevant passages from a corpus to provide […]

Fine-tune and deploy language models with Amazon SageMaker Canvas and Amazon Bedrock

Imagine harnessing the power of advanced language models to understand and respond to your customers’ inquiries. Amazon Bedrock, a fully managed service providing access to such models, makes this possible. Fine-tuning large language models (LLMs) on domain-specific data supercharges tasks like answering product questions or generating relevant content. In this post, we show how Amazon […]

Automate chatbot for document and data retrieval using Agents and Knowledge Bases for Amazon Bedrock

Numerous customers face challenges in managing diverse data sources and seek a chatbot solution capable of orchestrating these sources to offer comprehensive answers. This post presents a solution for developing a chatbot capable of answering queries from both documentation and databases, with straightforward deployment. Amazon Bedrock is a fully managed service that offers a choice […]

Enhance customer service efficiency with AI-powered summarization using Amazon Transcribe Call Analytics

In the fast-paced world of customer service, efficiency and accuracy are paramount. After each call, contact center agents often spend up to a third of the total call time summarizing the customer conversation. Additionally, manual summarization can lead to inconsistencies in the style and level of detail due to varying interpretations of note-taking guidelines. This […]

Knowledge Bases in Amazon Bedrock now simplifies asking questions on a single document

At AWS re:Invent 2023, we announced the general availability of Knowledge Bases for Amazon Bedrock. With Knowledge Bases for Amazon Bedrock, you can securely connect foundation models (FMs) in Amazon Bedrock to your company data for fully managed Retrieval Augmented Generation (RAG). In previous posts, we covered new capabilities like hybrid search support, metadata filtering […]

Enhance conversational AI with advanced routing techniques with Amazon Bedrock

Conversational artificial intelligence (AI) assistants are engineered to provide precise, real-time responses through intelligent routing of queries to the most suitable AI functions. With AWS generative AI services like Amazon Bedrock, developers can create systems that expertly manage and respond to user requests. Amazon Bedrock is a fully managed service that offers a choice of […]

Significant new capabilities make it easier to use Amazon Bedrock to build and scale generative AI applications – and achieve impressive results

We introduced Amazon Bedrock to the world a little over a year ago, delivering an entirely new way to build generative artificial intelligence (AI) applications. With the broadest selection of first- and third-party foundation models (FMs) as well as user-friendly capabilities, Amazon Bedrock is the fastest and easiest way to build and scale secure generative […]