Alexa for Business customers can now centrally manage network settings for shared Echo devices

Posted on: May 21, 2019

Alexa for Business now enables customers to remotely manage Wi-Fi settings for their shared Echo devices directly from the Alexa for Business management console. A network profile simplifies the process of creating, managing and assigning network configurations for your shared Echo devices and contains network settings including the SSID, network security type, network credentials, and description. When you make a change to the network profile, the changes are applied to all shared devices associated with that profile. Enterprise customers that rotate their network credentials - WPA2-PSK passwords or WPA2-Enterprise Wi-Fi certificates on a regular basis (weekly, monthly, quarterly) can now use network profiles to update the network information for their shared Echo devices without having to manually set them up again.

To get started, visit the Alexa for Business management console and select Create Network Profiles under Configurations → Network Profiles. You can now create and assign the newly created network profile to already setup devices or select the Network Profile while setting up devices using the Device Setup tool. This capability is currently available for the all Echo shared devices managed by Alexa for Business. To learn more about this feature and how-to create and manage Network Profiles in Alexa for Business please see our documentation.

Alexa for Business enables organizations to use Alexa at their workplace. Alexa helps workers be more productive as they move throughout their day at home and at work. Alexa for Business includes the tools and controls that allows administrators to deploy and manage shared Alexa devices, skills, and users at scale. Alexa for Business is currently available in the U.S. only. To learn more about Alexa for Business, please visit here.