Tag: AWS SAM

Cogito Dialog provides human-aware technology to help professionals elevate their performance. With Cogito’s AI, you can instantly analyze hundreds of conversational behaviors to provide live in-call guidance combined with a real-time measure of customer experience. This post highlights the features and benefits of Cogito Dialog’s integration with Amazon Connect, and explores how the two solutions coupled together provide a powerful start-to-finish solution for your call center.

From SaaS to ISVs, here’s a look at the most popular APN Blog posts in 2020. Our goal with this blog is to share timely and relevant news, technical solutions, partner success stories, and more from Amazon Web Services and the AWS Partner Network (APN) specifically. The APN is the global partner program for AWS and helps tens of thousands of organizations across the world build, market, and sell their AWS-based offerings.

Modern applications often rely on queuing for service integrations, batch processing, or as part of workflow orchestration. Queues are key to adding scale and resiliency to your environment. This is especially true in software-as-a-service (SaaS) environments. Explore some of the common scenarios used when building SaaS solutions with Amazon Simple Queue Service (SQS), and learn how data isolation, scalability, and compliance requirements might influence the queuing model you select.

In order to deliver serverless applications, customers often turn to DevOps principles to efficiently build, deploy, operate, and iterate on features and changes. CI/CD is one of the major components of DevOps that helps deliver code faster and more reliably to production. GitLab’s continuous integration offering provides a rich set of features for automating how new code is incorporated into your software and how new versions of your software get built and deployed.