AWS Partner Network (APN) Blog

Tag: Genesys

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Announcing the 2023 Geo and Global AWS Partners of the Year

Each year, we honor members of the AWS Partner Network (APN) from around the globe that play key roles in helping customers drive innovation and build solutions on AWS. Announced during a Partner Awards Gala at AWS re:Invent, the 2023 Geo and Global AWS Partner Awards recognize a wide range of partners whose business models have embraced specialization, innovation, and cooperation over the past year. Please join us in congratulating these AWS Partners for their continued success!

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Fluid CCI Leverages AWS AI/ML Capabilities to Make Today’s Contact Centers Future-Ready

A digital journey is of strategic importance for many organizations, and digital transformation enabled by cloud technologies has increased efficiency and raised productivity with improved stakeholder experiences. To achieve these outcomes, transformation initiatives need to be holistic, interlinked, and inclusive. Learn how to supercharge customer experiences and make your contact center future-ready by leveraging HCLTech’s Fluid Contact Center Intelligence (Fluid CCI) and AWS AI/ML services.

Say Hello

Say Hello to 82 New AWS Competency, Service Delivery, Service Ready, and MSP Partners Added in July

We are excited to highlight 82 AWS Partners that received new designations in July for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

Say Hello

Say Hello to 65 New AWS Competency, Service Delivery, Service Ready, and MSP Partners Added in June

We are excited to highlight 65 AWS Partners that received new designations in June for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

Say Hello

Say Hello to 99 New AWS Competency, Service Delivery, Service Ready, and MSP Partners Added in March

We are excited to highlight 99 AWS Partners that received new designations in March for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

AWS Machine Learning Competency Expands to Include Applied AI and MLOps Partners

Artificial intelligence (AI) and machine learning (ML) are maturing rapidly. According to Gartner, 75% of enterprises will shift from piloting to operationalizing AI by 2024. That’s why we are expanding the AWS Machine Learning Competency to help customers identify and engage qualified AWS Partners that have deep technical expertise and proven customer success in the areas of Applied AI and Machine Learning Operations (MLOps).