Category: Amazon Bedrock AgentCore

CyberArk is a global leader in identity security. Centered on intelligent privilege controls, it provides comprehensive security for human, machine, and AI identities across business applications, distributed workforces, and hybrid cloud environments. In this post, we show you how CyberArk redesigned their support operations by combining Iceberg’s intelligent metadata management with AI-powered automation from Amazon Bedrock. You’ll learn how to simplify data processing flows, automate log parsing for diverse formats, and build autonomous investigation workflows that scale automatically.

In this post, we present an observability agent using OpenSearch Service and Amazon Bedrock AgentCore that can help surface root cause and get insights faster, handle multiple query-correlation cycles, and ultimately reduce MTTR even further.