Business Productivity

Category: Messaging

High-level design of scalable file-based noise reduction solution.

Build a scalable file-based noise reduction solution with Amazon Voice Focus AMI

In November 2021, Amazon Chime SDK team launched Amazon Voice Focus AMI for customers to help reduce background noise and improve the quality of their audio content. Amazon Voice Focus is an award-winning, deep-learning noise suppression algorithm used in Amazon Chime SDK meetings. It is now packaged as an Amazon Linux 2 (AL2) Machine Image (AMI). The Amazon […]

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Build chat applications in iOS and Android with Amazon Chime SDK messaging

Overview Amazon Chime SDK messaging provides building blocks for developers to make it easier to connect communities of users with secure, scalable, and persistent messaging. In many cases, developers have use cases that require building chat into mobile applications. For example, they may be connecting delivery drivers to customers, doctors to patients, or two people […]

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Real-time collaboration using Amazon Chime SDK messaging

Amazon Chime SDK messaging provides the building blocks needed for developers to easily connect communities of users with secure, scalable, and persistent messaging. Available APIs include sending messages, retrieving message history, editing messages, deleting messages, setting retention policies on stored messages, and streaming export of chat data. Amazon Chime SDK messaging helps enable our customers […]

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Video-Call Escalation powered by Amazon Connect and Amazon Chime SDK

In late 2019 and early 2020, the concept of a “routine” shifted overnight in both professional and personal arenas. Terms like “social distancing”, “shelter at home”, and “quarantine” have become mainstream buzzwords, and many jobs normally accomplished in an office have moved to virtual settings. Making agents accessible through multiple channels (such as voice, chat, […]

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AWS Announces AI Powered Speech Analytics for Amazon Connect and Amazon Chime Business Calling at Enterprise Connect 2019

This week, AWS will be at Enterprise Connect where we are excited to hear from customers and meet with our partners. We are also announcing new capabilities for our contact center and communications services – Amazon Connect, Amazon Chime, Alexa for Business, and Amazon WorkDocs. To learn more about these new capabilities – read on. […]

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