Business Productivity

Tag: amazon chime

Event-Based Amazon Chime Webhooks using AWS Lambda and Amazon EventBridge

As complexity in projects and workloads increases, there is a constant need to automate manual tasks to save teams and customers time and resources. Customers have used this automation to set up reminders for deployments, on-call rotations, and maintenance. Amazon Chime is a communication service used by organizations to connect teams. Amazon Chime offers webhooks […]

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Build a live streaming chat application using Amazon IVS and Amazon Chime SDK

Building low latency live streaming and implementing chat features are common requests from customers who want an interactive experience. For example, customers who want to build a live streaming app with user-generated content (UGC) look for chat to help enhance interaction between users. In live commerce services, sellers needs to be responsive to product chat […]

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Quickly launch an Amazon Chime SDK application with AWS Amplify

Building a server-less full stack meeting application enabled with the Amazon Chime SDK for Javascript requires you to configure a back end cloud infrastructure to allow for the creation and deletion of Amazon Chime meetings and attendees within the application. This walkthrough shows how to leverage AWS Amplify to simplify and speed up the creation […]

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Video-Call Escalation powered by Amazon Connect and Amazon Chime SDK

In late 2019 and early 2020, the concept of a “routine” shifted overnight in both professional and personal arenas. Terms like “social distancing”, “shelter at home”, and “quarantine” have become mainstream buzzwords, and many jobs normally accomplished in an office have moved to virtual settings. Making agents accessible through multiple channels (such as voice, chat, […]

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Transforming audio and shared content in the Amazon Chime SDK for JavaScript

During the course of a virtual meeting, participants sometimes want to share rich media in addition to their standard audio and video. The Amazon Chime SDK enables customers to share media from other applications or browsers into a meeting, such as music for an online fitness class. You can share audio and video from your […]

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Building Breakout Room Experiences with the Amazon Chime SDK React Component Library

Over the past year, the Amazon Chime SDK has been helpful for customers that find themselves needing to move group programs that were originally done in-person to a virtual setting. Interactive group programs can take a number of forms across different industries. For example, healthcare customers want to help behavioral health professionals facilitate group therapy […]

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Join Amazon Chime meetings with Alexa to stay connected with co-workers

Customers are always looking for easy ways to join work meetings virtually with high-quality video and audio. There can be technical challenges connecting to a meeting or unreliable video and audio. There are also inherent problems such as simultaneously using a computer as a screen for the meeting and a device to draft notes. The […]

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Providing anonymity on customer service calls using Amazon Chime Proxy Phone Sessions

If you’re a company that provides customer service via phone where you engage a specialist for consultation with a customer, you are connecting two individuals for a limited amount of time. Unless you use masked phone numbers to connect those individuals, they may be required to share their personal phone numbers. We hear customers say […]

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How to Integrate Apple’s CallKit into iOS Applications Using the Amazon Chime SDK

Apple’s CallKit is a framework introduced with iOS 10. It gives users the ability to handle VoIP calls from third party apps, such as Skype, similar to how they would handle a system phone call. If your iOS application is currently using Amazon Chime SDK without Apple’s CallKit, you will notice that in-application audio cannot be started […]

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Building a Meeting Application on iOS using the Amazon Chime SDK

The Amazon Chime SDKs for iOS and Android provide application developers native choices to add audio calling, video calling, and screen share viewing capabilities to their mobile applications. Developers can use the same communication infrastructure that powers Amazon Chime, an online meetings service from AWS, to deliver engaging experiences in their applications. This post demonstrates how to use the […]

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