Category: Intermediate (200)

Co-authored with Dr. Mark A. Tovey, Postdoctoral Fellow, Western University, in Collaboration with the Culture Office City of London The city of London, Canada has partnered with Hear, Here, an audio interpretive sign project founded in La Crosse, Wisconsin. Together, they are setting up the first Canadian Hear, Here project. This blog post describes the […]

One of the most commonly asked questions we get when people begin using Amazon Connect is, “How can I pop my existing web-based application using data gathered in a contact flow?” This post provides a comprehensive example that grabs the incoming data and uses it to pop an external web-based application a new window. It […]