AWS for Industries
Author: Scott Langdoc
Scott Langdoc leads worldwide strategy and thought leadership for the grocery chain, drug, and convenience/fuel retailing segments at AWS. In this role, he helps fast-moving retailers use technology to navigate changing customer expectations and market dynamics. Before Scott joined AWS, he spent more than 30 years in technology, market research, consulting, and leadership positions in the retail industry.
How the grocery industry can innovate and transform with AWS
The grocery industry is not what it used to be. Reshaped by economics, technology, and a new generation of shoppers with different expectations and behaviors, food retailers have been challenged to deliver on their brand promises while creating competitive differentiation. The lingering effects of COVID, rising inflation, and a continuing tight labor market have all […]
NACS 2022: Reflections and top 5 takeaways
Las Vegas hosted NACS 2022 in the first week of October 2022. The size and scale of this conference was phenomenal, with a wide variety of sections catering to all aspects of running a convenience store, be it consumer packaged goods (CPGs) innovation, physical retail fixtures, the latest in commercial kitchen supplies, or customer-facing and […]
Co-op UK Scales Grocery Ecommerce Pickup and Delivery with Bringg and Naveo Commerce
Consumers are increasingly moving between physical and digital stores. It’s now mission-critical for retailers to deliver a seamless, unified, omnichannel experience to customers. The UK is one of the world’s most advanced digital markets, with 15% ecommerce penetration in grocery alone. Wanting to gain a foothold with digital consumers, Co-op, a leading food convenience retailer […]
Seven Smart Store Strategies to Streamline Retail Operations
As the retail industry tackles dramatic shifts in shopper behavior, broad changes in product assortments, and huge growth in digital orders, innovative merchants are responding to these market shifts with laser-focused, technology-driven customer experience initiatives. We wholeheartedly applaud these efforts. But it’s not enough. Retailers must also focus on back-office store operations to increase automation, […]
Adaptive Analytics in Retail: Influencing Shopper Behaviors and Engagement
No retailer would ever question the importance of data in daily operations. The evolution of operational data in retail decision making—from batch reporting to decision support to business intelligence systems—has been quite profound. Today, adaptive analytic platforms are driving industry innovation so retailers can: Detect critical business signals. Derive the current meaning and predictive insights […]
Defining the digital model for convenience retailing
The very definition of convenience retailing is an experience of access and ease for shoppers. There’s no ambiguity. The experience must be convenient, period. And the convenience store, or c-store, market is huge. In 2019, 3.1% of the US GDP resulted from $647.8 billion in combined in-store and fuel sales at c-stores. With nearly 153,000 […]