AWS for Industries
Author: Steven M. Elinson
Steven M. Elinson is the head of worldwide restaurants and food service, the global industry practice for Amazon Web Services (AWS), with a charter to support customers as they accelerate cloud adoption. As a trusted adviser, Steven uses his broad knowledge and 32 years of experience to drive guest experiences and to increase operational efficiency.
How restaurants are augmenting data to drive insights
The restaurant industry (restaurants, catering, and food service distribution), is experiencing massive change, including the need to adopt dynamic business models such as delivery, pickup, and contactless service. At the same time, competition, labor costs, and consumer expectations are greater than ever. This environment creates an opportunity for organizations to augment existing data with third-party […]
How casino companies can progress in the face of disruption
This post is authored by Jihwan Ko who served as an MBA intern for the AWS Travel and Hospitality team with a focus on the casino segment. — As with nearly every other industry around the world, the global pandemic has adversely affected all segments of the travel and hospitality business. In the casino-resort segment, […]
Executive Conversations: Building Resiliency with Lisa Ingram, President and CEO, White Castle
Lisa Ingram, Chief Executive Officer of White Castle, joins Steven Elinson, Head of Worldwide Restaurants, Catering and Food Service Distribution at AWS, for a broad-ranging discussion about the recent disruption faced by travel and hospitality companies – and her company’s response to that disruption. White Castle, America’s first fast-food hamburger chain, has been making hot […]
Executive Conversations: Building Resiliency with Savneet Singh, President and CEO, Partech
Savneet Singh, President and Chief Executive Officer of Partech (PAR), joins Steven Elinson, Head of Worldwide Restaurants, Catering and Food Service Distribution at AWS, for a broad-ranging discussion about the recent disruption faced by travel and hospitality companies – and his company’s response to that disruption. PAR creates the optimal customer experience through its highly […]
Re-thinking the Fine Dining experience
In previous blog posts I have shared insights, inspiration, and customer success stories from restaurants and catering/contract food service organizations. The majority of the observations have come from the Quick Service Restaurant (QSR), Fast/Quick Casual and Casual Dining segments of the industry. As a result, I have received many ‘playful’ comments from Fine Dining establishments. […]
Preparing restaurant, catering, and food service companies for the California Consumer Privacy Act
Notice: Customers are responsible for making their own independent assessment of the information in this blog post. This post: (a) is for informational purposes only and nothing in this post constitutes (or is intended to constitute) legal guidance or advice with respect to the matters set forth herein, (b) represents current AWS product offerings and […]
4 surprising restaurant industry trends
In the previous blog post 7 defunct restaurant brands we can learn from, I reviewed how some historic restaurant brands failed to adjust to changing consumer preferences and market dynamics. This post examines the restaurant industry trends that we are watching for in 2020 and how AWS prepares restaurants for the impact. Trend 1: The […]
7 defunct restaurant brands we can learn from
Regardless of your age, it is likely that you have fond memories of visiting a restaurant brand that is no longer in existence. That restaurant may no longer be around because they likely failed to adjust to changing consumer preferences and market dynamics. By learning from our past, we can avoid repeating the same mistakes, […]