Category: Amazon Transcribe

Digital commerce has grown exponentially, and that growth has subsequently increased the digital touchpoints where brands and customers interact. Because contact centers help retailers respond to customer questions and issues, they play a significant role in a retailer’s ability to earn and keep customers’ trust, especially when the contact center can help solve postpurchase challenges […]

Introduction To meet the needs of the emerging wave of digital healthcare, our global healthcare customers have been building telehealth solutions that comply with healthcare regulations, such as HIPAA and GDPR, in order to deliver higher quality service and better patient outcomes. For example, telehealth visits have grown to over 30 times higher than before […]

Editor’s note: This is the fourth in a monthly series for Financial Services Industry Service Spotlight. Read Part 3 featuring Amazon Textract Read Part 2 discussing Amazon Comprehend Read Part 1 highlighting Amazon SageMaker Notebook Instances — Welcome to the Service Spotlight blog series. In this series, we plan to highlight five key considerations of […]

Financial services organizations are facing challenges around loyalty, persistent churn, fragmented attention, and driving organic growth. There are external factors contributing to these challenges, such as the widespread adoption of mobile services, new digital native market entrants, adapting to generational shifts, and critical industry requirements around compliance and regulations that makes cumbersome to provide innovation […]

Hospital systems are dynamic, fast-paced, and challenging environments to manage. There are vastly different areas from emergency departments to walk-in clinics, where seamless, secure, and efficient interactions must occur in order to achieve optimal patient satisfaction, care delivery, staff productivity, and the utmost safety. Electronic Health Record (EHR) systems and other Healthcare Information Technology (HIT) […]

September 8, 2021: Amazon Elasticsearch Service has been renamed to Amazon OpenSearch Service. See details. Life Science companies are witnessing substantial growth in number of Adverse Events (AE) being reported for their products. This may be due to the increase in data volumes coming from journals, articles, social media, and non-standardized data sources. Evolving regulations […]

Artificial intelligence can speed up the development of new drug development, be a bridge to personalized medicine using the information of our genomes, and help address the problem of a chronic shortage of doctors (especially in countries where health services are underdeveloped). However, significant challenges remain before we can get there. The challenge The application […]

With over 75 launches and announcements of new services and major features during re:Invent, it can be hard for any technologist to keep track of the most relevant information for Healthcare and Life Science (HCLS) workloads. Explore the below recap of information important for HCLS customers and links to the top re:Invent breakout sessions. Top […]