Tag: Amazon QuickSight

Telecom networks generate voluminous fault, configuration, accounting, performance, and security (FCAPS) data. Communication Service Providers (CSPs) are looking at ways to use this data efficiently to improve the network health, as well as reduce Mean Time to Detect (MTTD), and Mean Time to Resolve (MTTR). They want to increase the service uptime, reduce spectrum interference, […]

Bank CFOs are transforming their finance functions from both an operations and technology perspective, innovating to simplify their organisational model, increase efficiency and deepen the insight they provide to stakeholders. Cloud technology is enabling these changes by providing a new set of tools to solve some of the enduring business challenges that they face. In […]

In the first blog post of this series we introduced a serverless approach for CSPs to capture and process subscribers’ performance in real time. We covered how, by leveraging AWS real-time analytics services, CSP can identify subscribers with a significant rate of service impairment. Incident events are stored on a Data Lake, whilst overtime performances […]

When resolving network and service incidents, communication service providers (CSPs) have low visibility on how network incidents are perceived by their subscribers. As a result, resolution of network incidents is not optimized towards upholding customer satisfaction, leading to reduced effectiveness in limiting churn and increased cost of first-line support. This blog series demonstrates a fully […]

The How We Built This blog series features conversations with C-suite executives that are building innovative restaurant technologies on AWS The recipe for restaurant recovery begins with efficient operations and satisfied customers. But inflation, rising food costs, and supply chain disruptions present daunting headwinds. According to the Bureau of Labor Statistics, foodservice employee turnover rates […]

Customers in the energy and utilities industry process PDF documents in a number of use cases. Here are two examples we have worked on: Example 1 – In upstream and midstream, service companies such as SPL Inspection Services generate PDF reports during meter inspections. They send these reports to customers as email attachments. Customers may […]

WirelessCar has created data-driven services like a data lake and dashboard for multiple use cases and is in the process of creating services based on artificial intelligence (AI) and machine learning (ML). WirelessCar has created a multitenant data lake solution as explained in our last blog post, “Automotive data lake solution with Amazon S3, Amazon […]