Tag: Machine Learning (ML)

The drive to build interactive experiences for its customers runs in the DNA of Home Shopping Europe GmbH (HSE). From HSE’s origins as the first German teleshopping channel, the live commerce company is reimagining customer engagement. Television, online, and mobile shopping solutions on HSE—which offers clothing, jewelry, cosmetics, home goods, and other items—generate more than […]

In many ways, consumer packaged goods (CPG) brands face many areas of uncharted territory in today’s business climate: pandemics, supply chain disruptions, and ever-changing regulations and consumer expectations. However, despite such volatility, CPGs also face enormous opportunities, as consumer demand continues to rise at an astonishing rate. The following three key principles should be considered […]

Tyson Foods Inc. (Tyson Foods) processes millions of pounds of beef, pork, chicken, and prepared foods each week in its facilities worldwide and strives to achieve operational excellence throughout the production process. With large-scale operations, every manual step adds up, creating potential bottlenecks in the production process. That’s why the emerging technology team at Tyson […]

Black Knight, Inc. (NYSE:BKI) is transforming the mortgage industry and reimagining the home ownership journey for its customers by utilizing digital engagement, automation, and machine learning (ML). Black Knight Origination Technologies leverages AWS ML solutions to better standardize and validate bank statements, thereby increasing accuracy, reducing manual effort, and lowering costs. This is an example […]

A solution guidance to help direct store delivery, route sales, and field service teams take the fastest path Time spent in traffic is the penalty paid by all route sales representatives and field service technicians just to do their jobs. Saving drive time adds to employee morale, customer satisfaction, and company bottom lines. In this […]

The challenge and value of online discovery The power of cloud elasticity helps online retailers expose large volumes of digital content catalogs for shoppers to browse and purchase products. However, it’s a challenge for many retailers to manage their vast online catalogs. And at the same time, with so much content, customers can become overwhelmed […]

In just a few years, the global retail industry was uprooted. Evolving customer demand, unprecedented supply chain delays, and staffing disruptions have fundamentally altered the retail landscape—likely for good. As companies adjust to these major shifts, one thing is abundantly clear: accurate business planning can make a tremendous difference. But building precise forecasts can be […]

The COVID-19 pandemic created unprecedented disruption to businesses and global markets. Although most of the world appears to be past the uncertainty and turbulence of the pandemic, companies, especially in the consumer packaged goods (CPG) industry, continue to deal with major challenges. These include supply chain disruptions and labor shortages. Simultaneously, consumer buying patterns and […]

In recent years, many retailers have adopted new, modern ecommerce strategies as a point of differentiation by creating unique shopping experiences that reduce friction and increase customer engagement. Headless commerce is one approach that has gained a lot of traction because the storefront technology is decoupled from the backend commerce functionality. With headless commerce, you […]

Consumer packaged goods (CPG) companies are in the midst of a digital transformation. With pressure from inflation, disruptions to supply chains, and increased competition around the globe, CPG companies must find new ways to grow revenue. In parallel, companies must maximize existing B2B channels with retailers, independent grocery stores, convenience stores, and small corner or […]