Author: Daniel Martinez Rubio

Learn how IskayPet, a leading pet care company in Iberia, built a multilingual corporate knowledge assistant on Amazon Bedrock Managed Knowledge Bases. The assistant answers employee questions across retail, veterinary, onboarding, and procurement in four languages and three countries, with no RAG infrastructure to manage.

In this post, we show you how to unlock powerful post-call analytics and visualizations, empowering your organization to make data-driven decisions and drive continuous improvement.