Author: Michael Cho

In this post, we show you how to set up Amazon Lex for an omnichannel chatbot experience and Amazon Bedrock to be your secondary validation layer. This allows your customers to potentially provide out-of-band responses both at the intent and slot collection levels without having to be re-prompted, allowing for a seamless customer experience.

In this post, we discuss how you can use the ApplyGuardrail API in common generative AI architectures such as third-party or self-hosted large language models (LLMs), or in a self-managed Retrieval Augmented Generation (RAG) architecture.