Tag: AWS Customer

Citibot is a technology company that builds AI-powered chat solutions for local governments such as Fort Worth, Texas; Charleston, South Carolina; and Arlington, Virginia. With Citibot, local residents can quickly get answers to city-related questions, report issues, and receive real-time alerts via text responses. To power these interactions, Citibot uses Amazon Lex, a service for building conversational interfaces for text and voice applications. Citibot built the chatbot to handle basic call queries, which allows government employees to allocate more time to higher-impact community actions.

This is a guest blog post by David A. Smith at Thermo Fisher. In their own words, “Thermo Fisher Scientific is the world leader in serving science. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving […]

Today’s marketer has a wide array of channels to communicate with their customers. However, sending the right message to the right customer on the right channel at the right time remains the preeminent challenge marketers face. In this post, I show you how to combine Braze, a customer engagement platform built on AWS for today’s […]

This blog post is co-written by guest authors from SNCF and Olexya. Transportation and logistics are fertile ground for machine learning (ML). In this post, we show how the French state-owned railway company Société Nationale des Chemins de fer Français (SNCF) uses ML from AWS with the help of its technology partner Olexya to research, […]

This is a guest post by Mark Wood at Pulselive. In their own words, “Pulselive, based out of the UK, is the proud digital partner to some of the biggest names in sports.” At Pulselive, we create experiences sports fans can’t live without; whether that’s the official Cricket World Cup website or the English Premier […]

This is a guest post by the Jira Cloud Performance Team at Atlassian. In their own words, Atlassian’s mission is to unleash the potential in every team. Our products help teams organize, discuss, and complete their work. And what teams do can change the world. We have helped NASA teams design the Mars Rover, Cochlear teams develop […]

This is a guest post co-written by Sergio Delgado from YoucanBook.me. In their own words, “YouCanBook.me is a small, independent and fully remote team, who love solving scheduling problems all over the world.” At YoucanBook.me, we like to say that we’re “a small company that does great things.” Many aspects of our day-to-day culture are […]

This post is co-written by Femi Olumofin, an analytics architect at Infoblox. In the same way that you can conveniently recognize someone by name instead of government-issued ID or telephone number, the Domain Name System (DNS) provides a convenient means for naming and reaching internet services or resources behind IP addresses. The pervasiveness of DNS, […]

­ This is a guest post by AWS Machine Learning Hero Cyrus Wong. Staying connected with family, friends, and colleagues is easy for most people who live with or close to others. For educators who need to communicate lessons and schedules with their students, or businesses who communicate with new and existing customers, staying connected […]

In October 2019, AWS announced that it was working with Facebook, Microsoft, and the Partnership on AI on the first Deepfake Detection Challenge. Deepfake algorithms are the same as the underlying technology that has given us realistic animation effects in movies and video games. Unfortunately, those same algorithms have been used by bad actors to […]