Tag: AWS Managed Services (AMS)

Modern enterprise environments are increasingly reliant on complex, interconnected IT systems to drive their business and operations. From unexpected application outages to infrastructure issues, the potential for disruptions that can impact business continuity and customer satisfaction is significant. Many organizations struggle with rapid incident resolution due to limited 24/7 AWS expertise. In this post you […]

As organizations increasingly adopt cloud services, they often face the challenge of hosting diverse workloads with varying cost structures and budget constraints. To establish a solid foundation for cost optimization without compromising operational efficiency in your cloud operations, it’s essential to manage your cloud expenses efficiently. This aligns with the AWS Well-Architected Cost Optimization pillar, […]

ChatOps is a collaborative approach to operations that integrates chat platforms with automation tools and processes. It’s a way to bring together people, tools, and processes in a single chat interface to facilitate communication, collaboration, and execution of tasks within a team or organization. It is critical for an Operations team to act quickly and […]

Introduction A security or data loss incident can lead to both financial and reputational losses. Maintaining security and compliance is a shared responsibility between AWS and you (our customer), where AWS is responsible for “Security of the Cloud” and you are responsible for “Security in the Cloud”. However, security in the cloud has a much […]

Notifications for critical AWS Support cases are essential to ensure that issues that affect your workloads are addressed quickly. AWS Support sends email notifications automatically when support cases are newly created or updated in your AWS accounts, and they can be viewed in AWS Support Center, or the AWS Managed Services (AMS) console for customers […]

To establish a strong foundation for efficiently and safely operating your workloads in the cloud, you must consider how you will monitor the health of your workloads. As described in the AWS Well-Architected Operational Excellence pillar, one of the cloud’s design principles for operational excellence is “Anticipate Failure.” Therefore, design your cloud operations with proactive […]