Category: Amazon Q

A recent study by Amazon Web Services and Market Connections reveals that 89 percent of public sector leaders consider adopting generative AI important for their organizations, with 43 percent interested in using it to improve operational efficiency. As generative AI reshapes public services, AWS offers comprehensive support and resources, including a $50 million initiative, to help organizations navigate adoption challenges and accelerate innovation in support of critical missions.

On October 24, 2024, the White House released a National Security Memorandum (NSM) on Artificial Intelligence (AI), which focuses on ensuring US leadership in developing advanced AI technologies. Amazon Web Services (AWS) is uniquely positioned to address the critical needs of the defense and national security customers in advancing their AI capabilities. Our comprehensive suite of AI and high performance computing (HPC) capabilities offers flexible and robust solutions to meet the NSM’s goals and empower national security missions.

In Modernizing tax systems with AWS, we briefly touched upon infrastructure and application modernization using microservices and serverless architectures. We hear from multiple tax and labor agencies about their desire to move to API-based architectures and adopt new technologies. In this post, we dive deeper into these areas and discuss benefits, approaches, and best practices for building modern tax and unemployment insurance (UI) applications using microservices.

In January 2020, Amazon Web Services (AWS) inaugurated a Cloud Innovation Centre (CIC) at the University of British Columbia (UBC). The CIC uses emerging technologies to solve real-world problems and has produced more than 50 prototypes in sectors like healthcare, education, and research. The Centre’s work has involved 300-plus AWS accounts across various groups, including external collaborators, UBC staff, students, and researchers. This post discusses the management of AWS in higher education institutions, emphasizing governance to securely foster innovation without compromising security and detailing policies and responsibilities for managing AWS accounts across projects and research.

Machine learning (ML) and artificial intelligence (AI) are transformative technologies, enabling organizations of all sizes to further their mission in ways not previously possible. But, it is critical to think responsibly about these technologies so that all users are treated fairly, data is appropriately protected, and individuals can make informed choices about consent. In this post, we discuss responsible AI and how you should think about your workloads. This approach will help ensure your AI systems are fair, transparent, and secure.

Generative artificial intelligence (AI) innovation and inspiration dominated today’s AWS Summit Washington, DC keynote. But there was no shortage of newsworthy moments and key takeaways that extended beyond generative AI. Dave Levy, vice president of Worldwide Public Sector at Amazon Web Services (AWS), delivered the keynote and was joined onstage by three guest speakers who helped him set the tone for the annual two-day event that brings the public sector cloud community together in the nation’s capital.

Announced today by Amazon Web Services (AWS), the two-year, $50 million investment is designed to help public sector organizations – and those that directly support their technology needs – to accelerate innovation in support of critical missions using AWS generative AI services and infrastructure, such as Amazon Bedrock, Amazon Q, Amazon SageMaker, AWS HealthScribe, AWS Trainium, and AWS Inferentia.

Peraton, an Amazon Web Services (AWS) Premier Partner, has worked with multiple government agencies to improve both customer and agent experiences using Amazon Connect. This post explores how Amazon Connect, the cloud contact center solution from AWS, delivers relevant information to agents through a unified experience to help government organizations and agencies of all sizes improve interaction with customers and employees.

On 12 March, the Amazon Web Services (AWS) Public Sector Symposium Brussels returned to the Brussels Expo in Belgium. The no cost, in-person conference gathered cloud enthusiasts interested in the public sector for a day dedicated to deepening knowledge of how the cloud and generative artificial intelligence (AI) are transforming organizations and businesses around the world. Central to the event were the themes of generative AI, sustainability, security, and— importantly for Europe—digital sovereignty. Read this blog post for all of the key takeaways.

Amazon Web Services (AWS) made more than 140 announcements at re:Invent 2023. In this blog post, we’ll take key announcements from re:Invent and apply them to relevant K12 education use cases. From generative artificial intelligence (AI) to cost optimization, AWS can support your school, district, or educational service agency and enhance both the classroom and administrative experience.