Category: Amazon Q

PubMed Central (PMC) is a leading resource for biomedical literature, offering a vast repository of full-text biomedical and life sciences journal articles. While PMC offers immense potential to accelerate scientific progress, inform evidence-based practice, and drive innovation in the biomedical and life sciences fields, the sheer volume of data presents a significant challenge. This is where Amazon Q Business comes in. It’s a powerful service designed to streamline the process of analyzing vast amounts of scientific literature and provide valuable insights efficiently. Read this post to learn more.

Benefit programs like unemployment insurance are complicated and time-sensitive with weekly eligibility requirements. As a result, contact centers routinely experience high call volume that increases exponentially during economic downturns. Yet for many constituents, contact centers are the only lifeline to get the answers they need while looking for work. More than ever, agencies can benefit from AI and automation to reduce call volume, improve self-service, and empower staff productivity—not just to maintain service levels during low unemployment, but to scale and rise to the occasion of unexpected surges in demand.

Healthcare organizations face a significant challenge in making sense of the vast amounts of unstructured medical data trapped in patient records, lab results, and clinical guidelines. Approximately 97 percent of the 50 petabytes (PB) of healthcare data generated annually goes unused. This untapped resource could hold the key to improving patient care and saving valuable clinician time. Read this post learn how we built an innovative solution on Amazon Web Services (AWS) generative artificial intelligence (AI) capabilities that lets clinicians unlock this data treasure trove.

At Amazon Web Services (AWS), we are committed to empowering our partners to accelerate their cloud innovation journeys. Our AWS Partner Transformation Program (PTP) is an important part of this commitment, offering comprehensive assessment, training, and enablement to help our public sector partners build successful and profitable AWS-based businesses.

Amazon Web Services (AWS) offers a variety of options for building chat-based assistants with generative artificial intelligence (AI) capabilities. The goal of this post is to present in simple words some of these options and what to keep in mind to decide which to use and how to get started.

A recent study by Amazon Web Services and Market Connections reveals that 89 percent of public sector leaders consider adopting generative AI important for their organizations, with 43 percent interested in using it to improve operational efficiency. As generative AI reshapes public services, AWS offers comprehensive support and resources, including a $50 million initiative, to help organizations navigate adoption challenges and accelerate innovation in support of critical missions.

On October 24, 2024, the White House released a National Security Memorandum (NSM) on Artificial Intelligence (AI), which focuses on ensuring US leadership in developing advanced AI technologies. Amazon Web Services (AWS) is uniquely positioned to address the critical needs of the defense and national security customers in advancing their AI capabilities. Our comprehensive suite of AI and high performance computing (HPC) capabilities offers flexible and robust solutions to meet the NSM’s goals and empower national security missions.

In Modernizing tax systems with AWS, we briefly touched upon infrastructure and application modernization using microservices and serverless architectures. We hear from multiple tax and labor agencies about their desire to move to API-based architectures and adopt new technologies. In this post, we dive deeper into these areas and discuss benefits, approaches, and best practices for building modern tax and unemployment insurance (UI) applications using microservices.

In January 2020, Amazon Web Services (AWS) inaugurated a Cloud Innovation Centre (CIC) at the University of British Columbia (UBC). The CIC uses emerging technologies to solve real-world problems and has produced more than 50 prototypes in sectors like healthcare, education, and research. The Centre’s work has involved 300-plus AWS accounts across various groups, including external collaborators, UBC staff, students, and researchers. This post discusses the management of AWS in higher education institutions, emphasizing governance to securely foster innovation without compromising security and detailing policies and responsibilities for managing AWS accounts across projects and research.

Machine learning (ML) and artificial intelligence (AI) are transformative technologies, enabling organizations of all sizes to further their mission in ways not previously possible. But, it is critical to think responsibly about these technologies so that all users are treated fairly, data is appropriately protected, and individuals can make informed choices about consent. In this post, we discuss responsible AI and how you should think about your workloads. This approach will help ensure your AI systems are fair, transparent, and secure.