AWS Public Sector Blog

Category: Public Sector

Addressing the public sector’s digital skills gap: New IDC study reveals the biggest challenges and opportunities

The COVID-19 pandemic accelerated the need for both faster digital transformation and urgent development of digital skills in the public sector. A new IDC study, which surveyed 250 health, government, and education organisations in seven countries across Europe, has now revealed the full extent of the IT challenges the public sector faces.

Elevating cloud security to address regulatory requirements for security and disaster recovery

Learn how you can build a foundation of security objectives practices, including a business continuity and disaster recovery plan, that can be adapted to meet a dynamic policy environment and support the missions of national computer security incident response teams (CSIRT), operators of essential services (OES), digital service providers (DSP), and other identified sector organizations.

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Customers in all 50 states in US can now host criminal justice information on AWS

After a multi-year journey working with the mission critical application technology providers and Criminal Justice Information Services (CJIS) officials across the US, Amazon Web Services (AWS) implemented a simple and technically robust approach to CJIS compliance. Now, agencies and organizations in all 50 states in the US can host criminal justice information (CJI) on AWS.

Strategic Initiatives to Support Digital Transformation and Digital Resilience

Building digital capabilities to withstand future challenges, from cyberattacks to severe weather events

Recent events, from public sector cyberattacks and severe weather events to the ongoing global COVID-19 pandemic, have revealed that many educational institutions, as well as regional and local governments, are not fully prepared to respond to these incidents. At the same time, large-scale disruptive events illustrate how important it is for public sector organizations to respond rapidly to keep essential services running as well as quickly pivot to offer new services. In an IDC survey of 2,000 U.S. residents in September 2020, 31% said they would like to continue virtual government services as a replacement for in-person interactions, while another IDC survey of U.S. teachers revealed that 38% expect a growth in hybrid or remote learning to be a lasting change.

Innovative internet safety solutions keep students connected and secure online

For school systems across the U.S., making sure students have a secure environment to use the internet is not only the right thing to do— it’s the law. When the Kentucky Department of Education switched to 100 percent remote learning, they turned to Amazon Web Services (AWS) Partner Lightspeed Systems to keep students safe and engaged in online learning at home.

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Improving public safety and innovating through voice and video technology: The latest from AWS CICs

Our global network of Cloud Innovation Centers (CICs) powered by AWS and in collaboration with our CIC sponsors, who host and run the centers, aim to empower public sector organizations to quickly create and test new ideas using Amazon’s innovation methodology and cloud technology. Check out some stories of digital prototypes the CICs have published over the last few months that focus on improving public safety, adapting to the pandemic, and innovating through voice and video technology.

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Taxes, governments, and great experiences using the cloud

Information technology and cloud services can be enablers for modernization of these business processes and tax systems, and improved constituent experience. For public administrators, these tools can also shorten the window between the enactment of a new law and its timely and successful implementation. Here’s how governments are addressing some major challenges using the AWS Cloud.

Singapore University of Social Sciences supports remote learning and examination with Amazon Connect

College exams are stressful enough without a pandemic. Singapore University of Social Sciences wanted a remote contact center solution to make it easier for students and faculty to get support during remote learning and examinations. They turned to Amazon Connect to create a streamlined, accessible, and equitable solution for their community.

Blockchain makes student achievement records safe and simple to share with portable credentials

Students’ educational achievements—including academic transcripts, work history, and skill credentialing—are often scattered across multiple institutions and disparate IT systems. EdTechs are adopting blockchain technology to simplify this process, with credential portability, data privacy, simplified workflows, and added data security.

Dr. B helps with equitable vaccine distribution using AWS

Healthcare organization Dr. B launched to get as many COVID-19 vaccines into as many arms as possible. To achieve its mission to make access to care—specifically the COVID-19 vaccine—more efficient and equitable, the company created a serverless solution built on Amazon Web Services (AWS).