AWS Public Sector Blog
Tag: Artificial Intelligence
Transforming classroom conversations: Cornell University’s AI-powered Socratic Chat on AWS
Working with AWS, Cornell University built Socratic Chat, an artificial intelligence (AI) assistant that delivers personalized Socratic teaching at scale. By fall 2024, over 500 students across multiple courses were using the tool, spending 10-15 minutes per assignment, working through progressively harder questions based on Bloom’s Taxonomy—freeing Ault and other professors to focus on in-depth instruction. Read this post to learn more.
How Singapore’s government used Amazon Connect to make its contact center more human
Artificial Intelligence (AI) is transforming how governments interact with their citizens, turning critical touchpoints into highly personalized, efficient, and positive experiences. Where once contact centers could be a source of frustration to both workers and citizens, today AI-powered solutions deliver natural, intuitive, multilingual experiences that improve efficiency, lower costs and—most importantly—deliver better quality and proactive services.
How the University of Arizona’s KMap transforms research collaboration with AI-powered discovery on AWS
When a University of Arizona associate professor needed to build a cross-disciplinary research team of women researchers for a new initiative, identifying the right experts seemed daunting. With thousands of faculty members spread across hundreds of departments, what would have traditionally required weeks of searching outdated websites and disconnected databases was completed in minutes through Knowledge Map (KMap), an AI-powered research platform developed by the University of Arizona and built on AWS.
La Rioja transforms healthcare with PASCAL, a data space powered by AWS
The government of La Rioja—through its Fundación Rioja Salud—is revolutionizing healthcare delivery in Spain by building PASCAL, a comprehensive health data lake. PASCAL leverages AWS cloud infrastructure to enable predictive, participative, preventive, personalized, and precision medicine—the five Ps of modern healthcare.
Unlocking data, automation, and AI with Cloudwick’s Amorphic platform
This post introduces the Cloudwick proprietary data platform Amorphic, highlights the AWS services that power it, and shows how public sector agencies are using it to simplify operations, reduce costs, and improve public service delivery.
How tax agencies are modernizing contact centers with Amazon Connect and generative AI
This blog post explores how the Alabama Department of Revenue (ALDOR) and the Wisconsin Department of Revenue (Wisconsin DOR) are using AWS applications and services to modernize their contact centers to improve resilience, reduce costs, and scale support for the communities they serve.
AWS and Telos announce Xacta’s achievement of FedRAMP High authorization
AWS and Telos are pleased to announce that Xacta, a leading cyber governance, risk, and compliance (GRC) platform, has achieved Federal Risk and Authorization Management Program (FedRAMP) High authorization—the program’s highest security level. This achievement validates Telos’s partnership with AWS in delivering enterprise-grade security solutions for US public sector organizations and regulated industries, providing the tools needed to efficiently manage security compliance—from initial assessment through continuous monitoring.
Building resilient public services with AWS observability best practices
In this post, we introduce AWS observability services, explore best practices for observability, and explain how to achieve them.
Weill Cornell Medicine digitizes historical medical archives with generative AI on AWS
In this blog post, you will learn how Weill Cornell Medicine used generative AI to build a secure, searchable interface for its historical medical archives and unlock new research opportunities while preserving the integrity of these one-of-a-kind materials.
How Collier County modernized budgeting to uncover $40 million in savings with AWS and Tyler Technologies
Between rising operational costs and a population surge, Collier County, Florida, found itself facing serious budgetary pressures. For 13 consecutive years, the county had raised property taxes to keep up. But by 2023, residents were growing fatigued, and county leaders knew they needed a different solution.









