Category: Amazon Connect

In April 2023, we released 15 digital training products on AWS Skill Builder, including AWS Jam Journey: Security re:Invent and a new AWS Builder Lab for AWS Skill Builder subscribers, and three learning plans (with digital badges) for cloud essentials, Media and Entertainment, and Amazon Connect. We are updating the AWS Certified Security – Specialty exam, and learners who complete all 12 assignments in AWS Cloud Quest: Cloud Practitioner can earn a 25% off exam voucher for AWS Certified Cloud Practitioner.

Editor’s Note: updated from original publish date (20 August 2020) to reflect a new Amazon Connect digital course below. We now offer seven courses to help customers and AWS Partners build their skills in Amazon Connect. Amazon Connect is a simple, scalable solution that enables businesses to have a fully operational contact center that can […]