AWS Elemental Support

The AWS Elemental Support team has a variety of resources to help keep your video workflows running smoothly. You can choose from publicly-available resources to help get you started, or select a paid plan for additional technical support.

To learn more, please visit AWS Elemental Support.

The AWS Elemental Support Center User Guide is your step-by-step guide for navigating and using the AWS Elemental Support Center. In the AWS Elemental Support Center you can:

  • View, manage, and open support cases
  • Read knowledge base articles
  • Download software and view details of purchased and licensable products including activation keys, serial numbers, service plan dates, and enabled option packs

An AWS Account and an AWS Elemental service plan are required to access the support center. To request access, please contact us using this form.

Forums

Ask questions about AWS Elemental Server and get involved in discussions with other community members in the AWS Elemental Appliances & Software Forum.

Training

Visit the AWS Training and Certification library to find digital and classroom training.

Partners

Visit the AWS Partner Network (APN) to find an AWS Partner, explore AWS Partner Programs, or join the APN.

Get Started

Want to learn more? Connect with an AWS media solutions expert.