To find other customer stories, check out the customer success story finder. You can also find blogs with architectures from customers such as the AWS public transit feature, SEEK Asia, Stockholm Public Transit, and more.

Provide an infrastructure to power user lookup, user search, and content search.


Simplified and modernized property searches.

“Because of the percolate feature, you get notified as soon as a property is added into the system, which reduced the lag from 1 hour to 1 minute.” 

Sakta Mishra, Data Lab Solutions Architect - AWS

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Power over 35 million customer searches per day with a managed search service.

“We’ve never needed to have any major downtime after we moved to this new [Amazon OpenSearch Service] architecture.” 

Deepak Kandepet, Engineering Manager of Search Platforms - Atlassian

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Lexis Nexis

Build AI-powered legal brief analysis tools.

“We use a knowledge graph on Amazon OpenSearch Service to gather the data that produces intelligent recommendations.” 

Elizabeth Christman, Senior Director of Case Law and Product Management - LexisNexis Legal & Professional

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Share fast, relevant query results with scalability, speed, and reliability.

“If we didn’t have [Amazon OpenSearch Service], Amazon EMR, and all those tools readily available for experimenting with algorithm iterations, we wouldn’t have had the bandwidth to even consider doing it.” 

Mitchell Stewart, Chief Technology Officer and Cofounder - Guru Technologies

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Improved search functionality and speed.

“Using Amazon OpenSearch Service helps our search functions to work so much better and be much more powerful. We don’t have to manage it ourselves, which is another huge benefit.”

Justin Lloyd, Linux Engineer, ArenaNet

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Log analytics

Improve business efficiency, application and infrastructure performance and uptime.


Monitor and fix software problems.

“Ultimately, we are improving our software products and offering better service to our customers because of the real-time visibility we’re getting into log data.” 

Tommy Li, Senior Software Architect - Autodesk

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Service assurance.

“Netscout built an AWS solution on Amazon OpenSearch as an analytic engine for some of the services that we provide. So this gets threat intelligence to our customers for free.” 

Richard Hummel, Manager, Threat Intelligence - Netscout

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Prime Video

Deliver seamless playback experience to more than 18 million football fans.

“We collected a significant amount of data around quality of service, which is the experience viewers have on their devices. That information was sent to Amazon OpenSearch Service, and we used it to further optimize the overall playback experience in real-time.” 

BA Winston, Global Head of Digital Video Playback and Delivery - Amazon Video

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Reducing log data storage costs.

“Because we’re using Amazon OpenSearch Service, instead of spending millions of dollars on repeatable security functions, we can invest that money toward needs like Medicare modernization.” 

Bob Spitz, founder of alignIT and Consultant, CMS

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Efficiently find and fix problems, improve application health, and deliver better customer experiences.


Identify security events and behavior patterns to protest data.

“As we migrate to [Amazon OpenSearch Service], we can start to focus on what’s necessary from a security perspective. We can bring in different skill sets and focus on what’s more important to the company rather than just maintaining standard hardware or infrastructure.” 

Muthu Meyyappan, VP of Security Engineering and Product Security Officer - Pearson

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Use an observability solution to monitor and issue alerts.

“Using [Amazon OpenSearch Service], we can see that the scale has grown tremendously. And since we only have one person managing the pipeline, that shows immense resource efficiency.” 

Wei Zhu, Staff engineer - Pinterest

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Build 99.9% reliable logging infrastructure

"We use AWS OpenSearch and Kinesis extensively. It's been a huge enabler for our team in helping Airbnb scale its application logging pipelines both cost effectively and reliably."

Rong Hu, Senior Software Engineer, Airbnb

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Dow Jones and 3M: Observability with Amazon OpenSearch Service
“Our team uses OpenSearch as the keystone technology of our observability efforts.”

Fred Kirwin, Special Advanced Software Development, 3M Health Care Business Group 

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Increased traffic and conversions with innovative visual search advancements.

“Before adopting Amazon OpenSearch Service, we had to manage the search database by ourselves. Now, we do not need to worry about maintenance, upgrades, or backups. Using Amazon OpenSearch Service saves us a lot of time and effort.”

Yair Green, Vice President of Research and Development, Syte

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OpenSearch includes certain Apache-licensed Elasticsearch code from Elasticsearch B.V. and other source code. Elasticsearch B.V. is not the source of that other source code. ELASTICSEARCH is a registered trademark of Elasticsearch B.V.

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