Overview

AWS Wickr is an end-to-end encrypted service that helps organizations collaborate more securely through one-to-one and group messaging, voice and video calling, file sharing, screen sharing, and more. You only pay for what you use, as you are charged based on the number of users and the selected plan.

AWS Wickr is available in the following regions:

  • AWS Asia Pacific (Malaysia, Singapore, Sydney, Tokyo)
  • AWS Canada (Central)
  • AWS Europe (Frankfurt, London, Stockholm, Zurich)
  • AWS US East (Northern Virginia)
  • GovCloud US West (AWS WickrGov)

AWS Wickr offers flexible pricing with three plans: Standard, Premium, and Free Premium trial.

  • Standard is for small and large organizations that need administrative controls and flexibility for an unlimited number of users.

  • Premium is for organizations that require the highest feature limits, granular administrative controls, and data retention.

  • Free Premium Trial is for organizations that want to experience all Premium features at no cost for three months, with support for up to 30 users on AWS Wickr or 50 users on AWS WickrGov.

AWS Wickr allows individual guest users to collaborate with your network users. Each user in the premium plan receives up to 5 guest users at no cost and up to 2 guests users at no cost for each user in the standard plan. Additional guests are billed as an add-on per guest user.

AWS Free Tier

As part of the AWS Free Tier, you can get started with Wickr for free. The AWS Free Tier offers AWS Wickr (up to 30 users) and AWS WickrGov (up to 50 users) Premium plans free for three months.

AWS Free Tier details

Pricing

  • AWS Wickr
  • AWS Wickr Add-ons
  • Wickr Enterprise
  • Contact us for Wickr Enterprise pricing

    A secure workspace with multiple deployment options, fine grain controls, policy, and data retention solutions right out of the box.

    • Self hosted within customer environment
    • Dedicated onboarding, training and customer support
    • 24/7 support and one hour response times
    • Pre-configured security groups
    • Data retention and eDiscovery capabilities *

    * Denotes additional cost.

Standard

For small and large organizations that need administrative controls and flexibility.

Premium

For organizations that require highest feature limits, granular administrative controls, and immediately available data retention.
  • 1:1, group chats, and rooms
  • Maximum 1 GB file attachment
  • Voice and video calls up to 100 people
  • Extensible workflows
  • Federated users
  • Single sign-on (SSO)
  • Unlimited storage and users
  • Data expiration timer adjustable up to 3 months
  • Guest users
  • Secure screen sharing
  • Enhanced admin controls
  • Financially backed 99.9% uptime service level agreement (SLA)

All the benefits of Standard, plus:

  • Data expiration timer adjustable up to 1 year
  • Unlimited admin controls
  • Data retention
  • Maximum 5 GB file attachment

 

Full plans comparison

 Categories Features 

Standard

Premium
Free trial available for the first three months

Messaging

1:1 and group chats

Yes

Yes

Rooms (channels)

Yes

Yes

Maximum allowed users

Unlimited

Unlimited

Maximum size of file attachments

1 GB

5 GB

File storage

Unlimited

Unlimited

Federated users

Yes

Yes
Guest users Add-on Add-on

Extensible workflows

Yes

Yes

Calling

Calling (voice and video)

Yes

Yes

Participant capacity per meeting

Up to 100

Up to 100

Presenter mode for solely the host to share video, audio, and screen

Up to 500 view-only attendees

Up to 500 view-only attendees

Maximum meeting duration

No limit

No limit

Screen sharing

Yes

Yes

Security and compliance

End-to-end-encryption (E2EE)

Yes

Yes

Data expiration timer

Up to 3 months

Up to 1 year (Admins can set a network maximum)

Single sign-on (SSO)

Yes

Yes

Data retention

No

Yes

Administration and support

Admin controls

Enhanced

Unlimited

AWS Support

Yes

Yes

Financially backed 99.9% uptime service level agreement (SLA)

Yes

Yes

AWS Support
AWS Support provides tools, technology, people, and programs designed to help you proactively enhance performance, lower costs, and innovate faster. Basic Support is included for all AWS customers. Learn more and identify the support plan that meets your organization's needs.

Prices are exclusive of applicable taxes and duties, including VAT and sales tax.

Admin controls

Admin controls
 Categories Settings

Standard

Premium
Free trial available for the first three months

General

Wickr open access

Additional $5 per user per month

Yes

Force open access

No

Yes

Preview notification

No

Yes

User availability

Yes

Yes

Control updates on desktop

No

Yes

User invites

Yes

Yes
ATAK No Additional $5 per user per month

Crash reports

Yes

Yes

Messaging

Send link preview

Yes

Yes

Location sharing

Yes

Yes

Map sharing

Yes

Yes

File attachment and voice memo control

No

Yes

File preview control

No

Yes

Shredder intensity

Yes

Yes

Manual shredding

Yes

Yes

Bot read receipts

No

Yes

Image or file download size

No

Yes

Auto destruct

No

Yes

Quick responses

Yes

Yes

Calling

Audio calling control

No

Yes

Video calling control

No

Yes

Force TCP calling

No

Yes

Security and compliance

Data expiration timer

No

 Yes

Always re-authenticate

No

Yes

Account-takeover protection

No

Yes

Password complexity requirements

Yes

Yes

Device reset

No

Yes

User account suspension

Yes

Yes
Federation

Local federation

Yes

Yes

Global federation

Yes

Yes

Guest users

 No Yes (Not available during free trial)