Customer Stories / Software & Internet

2023
Northius Logo

Northius Centralizes and Standardizes Company-Wide Data in Modernization Effort Using AWS Lake Formation

Northius used AWS Lake Formation to centralize and standardize data, which helped to support the company’s growth, and sped up the delivery of internal data-based decision-making tools.

3x faster creation

of decision-making tools

35% improvement

in data consistency

Decreased number

of IT issues

Improved resolution time

of IT-related events

Overview

Digital education provider Northius wanted to fulfill its mission to provide courses offering specialized skills and knowledge to help users find jobs. But inconsistent data in the software used by internal sales, financial, and other departments slowed the company’s ability to prioritize projects and obscured visibility into company-wide operations. Northius sought to standardize and centralize data while protecting the privacy and security of customers’ personal information to comply with the European Union’s General Data Protection Regulation (GDPR).

Northius turned to Amazon Web Services (AWS) to build a modern, agile data architecture on a foundation of AWS best practices regarding quality assurance and data governance under the GDPR. Using AWS, Northius has created an organizational culture that relies on data-driven key performance indicators (KPIs) to prioritize and evaluate projects. It delivers data-based internal decision-making tools up to three times faster, and has improved data consistency by 35 percent while enhancing security.

People working

Opportunity | Using Data to Drive Business Objectives While Maintaining User Privacy

Headquartered in Spain with operations throughout Europe and Latin America, Northius offers more than 500 courses in vocational education and general professional training (VET). Its VET offerings are intended to help Northius’s 65,000 students find employment. The company formed in May 2022 as an umbrella group for 13 VET brands with more than 12,000 corporate partnerships. Several months before the Northius group creation, one of the brands, Campus Training, had contacted AWS to modernize its architecture while fortifying security and privacy to protect the sensitive information of its users as required by the GDPR. As the newly formed parent group for Campus Training and others, Northius needed a way to centralize and standardize data from all the companies’ customer relationship management, financial transactions, and sales leads from landing pages on its websites. Its legacy on-premises data storage couldn’t scale fast enough to accommodate Northius’s growth as it acquired new companies and was growing at a double-digit annual rate.

The company aimed to revamp its data strategy in 3–4 months. It contacted AWS Professional Services, a global team of experts that can help organizations realize their desired business outcomes when using the AWS Cloud. Northius wanted a solution that provided greater agility so that the company could make quicker data-based business decisions. “AWS Professional Services helped us to understand that this is not about the technology. This is about how technology helps the business,” says Pablo Mosquera Sáenz, chief technology officer at Northius. The solution had to deliver quality data to internal teams while meeting GDPR requirements for privacy and security of students’ personally identifiable information, such as addresses and telephone numbers.

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Using AWS, we can innovate very, very fast. AWS not only has great technology, but it’s always improving resilience and scaling, and provides great support.”

Pablo Mosquera Sáenz
Chief Technology Officer, Northius

Solution | Centralizing and Standardizing Information in a Data Lake Built on AWS

Northius worked alongside AWS Professional Services to build a data lake in the cloud using AWS Lake Formation, which helps companies to quickly build, manage, and secure data lakes. Northius uses its data lake as a centralized repository to securely store its structured and unstructured data from all of the software in use company-wide. Customized dashboards present near-real-time visualizations of data, helping Northius to gather insights that feed consistent company decision-making, rather than using different datasets as the basis for financial, commercial, and other business reports. “We had been making decisions in isolation, using data that was inconsistent and depended on the business area,” Sáenz says. “Now we are achieving data democracy. Data is transparent, available, and consistent.” Since its migration to AWS began, Northius has seen a 35 percent improvement in data consistency, a KPI it started to track when it began working alongside AWS.  

Using its data lake on AWS, the company delivers data-based internal decision-making tools up to three times faster than it did with its legacy solutions. “We need to access only one source of data, which increases the speed of delivery of our solutions,” Sáenz says. Data-driven KPIs indicate how a project will impact the business, helping Northius to prioritize projects. “This is a cultural change about how we make decisions with data,” says Sáenz. “We have a lot of projects in our portfolio. We use data to measure the impact of each project, and we can know if the project is going to be a success. Or, if we need to throw it away, we can fail fast.”

Northius has enhanced its data governance by standardizing internal policies regarding how data is gathered, stored, and processed. The company has greater visibility into who is accessing the personal information of users. It also has experienced a decrease in the time needed to resolve IT-related issues. For example, the company can clearly compare financial data with commercial data to detect if the system is properly integrating every sale. “We can check all the data related to a problem in just one place,” says Sáenz. “That’s a big, big benefit for us.”

Outcome | Incorporating Artificial Intelligence into Online Course Offerings

After it completes its migration, Northius plans to use AWS solutions to incorporate artificial intelligence and machine learning. The resultant analytics will help Northius to gain greater insights into how students respond to its course material. In turn, the company can fine-tune its offerings to facilitate the ability of students to find jobs that match their skills. For instance, the company will be able to measure a student’s confidence in the material by analyzing how often the student changes an answer during an exam. With these KPIs, artificial intelligence solutions can generate additional questions on a particular topic to customize the VET course for a particular user.

By 2024, Northius hopes to have completed its migration to AWS with sufficient data governance under the GDPR and consistency to incorporate predictability and recommendation functionality. “Using AWS, we can innovate very, very fast,” Sáenz says. “AWS not only has great technology, but it’s always improving resilience and scaling, and provides great support.”

About Northius

Headquartered in Spain with operations throughout Europe and Latin America, Northius is a leading digital education solution, offering more than 500 vocational education and general professional training courses.

AWS Services Used

AWS Lake Formation

AWS Lake Formation easily creates secure data lakes, making data available for wide-ranging analytics.

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AWS Professional Services

The AWS Professional Services organization is a global team of experts that can help you realize your desired business outcomes when using the AWS Cloud. We work together with your team and your chosen member of the AWS Partner Network (APN) to execute your enterprise cloud computing initiatives.

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