Category: Amazon Connect

Next week, don’t miss AWS re:Invent, Dec. 1-5, 2025, for the latest AWS news, expert insights, and global cloud community connections! Our News Blog team is finalizing posts to introduce the most exciting launches from our service teams. If you’re joining us in person in Las Vegas, review the agenda, session catalog, and attendee guides […]

This week started with challenges for many using services in the the North Virginia (us-east-1) Region. On Monday, we experienced a service disruption affecting DynamoDB and several other services due to a DNS configuration problem. The issue has been fully resolved, and you can read the full details in our official summary. As someone who […]

This week I was at the inaugural AWS AI in Practice meetup from the AWS User Group UK. AI-assisted software development and agents were the focus of the evening! Next week I’ll be in Italy for Codemotion (Milan) and an AWS User Group meetup (Rome). My sessions there will be about AI agents and context […]

This week brings an array of innovations spanning from generative AI capabilities to enhancements of foundational services. Whether you’re building AI-powered applications, managing databases, or optimizing your cloud infrastructure, these updates help build more advanced, robust, and flexible applications. Last week’s launches Here are the launches that got my attention this week: Amazon DocumentDB – […]

Every Monday we tell you about the best releases and blogs that caught our attention last week. This week I’m making an exception to include a release from today: Amazon Bedrock API keys. This new feature simplifies generative AI development by providing direct API authentication without needing to manually configure IAM principals and policies. Amazon […]

I counted about 40 new launches from AWS since last week – back to our normal rhythm of releases. Services teams are listening to your feedback and developing little (or big) changes that makes your life easier when working with our services. The ability to support multiple sessions in the AWS Console is my favorite […]

As we move into the second week of 2025, China is celebrating Laba Festival (腊八节), a traditional holiday, which marks the beginning of Chinese New Year preparations. On this day, Chinese people prepare Laba congee, a special porridge combining various grains, dried fruits, and nuts. This nutritious mixture symbolizes harmony, prosperity, and good fortune — […]

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