Category: Amazon API Gateway

In this blog, we demonstrate the capabilities of the digital front door using AWS services. The reader will understand the approach used to store a plan benefits document, create embeddings, process the user questions, and deliver an interactive chatbot. By demystifying policy details, healthcare payors can create a member experience that works better for everyone. […]

Airline applications that handle critical functions such as flight booking, flight tracking, reward programs, baggage tracking, in-flight entertainment, and so on are transforming the way passengers experience air travel. Any disruption to these applications may inconvenience passengers, or worse, lead to loss of revenue and passenger trust. Disruptions that lead to major delays may also […]

An important step in the push for an open, virtualized, and intelligent 5G has been the proliferation of Open Radio Access Network (O-RAN), which seeks to improve Radio Access Network (RAN) flexibility and deployment velocity, while simultaneously reducing the capital and operating costs through the adoption of cloud architectures. O-RAN does this by disaggregating the RAN […]

End-to-end scientific data management on the cloud is an area of increasing interest, as life sciences companies aim to increase the utility of their data. Research, development, and manufacturing teams need a holistic set of controls for the scientific data lifecycle. These controls include data integrity, metadata tracking, lineage, permissions, and security, while simultaneously allowing […]

Traditional monolithic policy processing systems are often burdened with complexity and inefficiency, leading to slow response times, errors, and customer dissatisfaction. However, the emergence of InsurTech has paved the way for innovative solutions that can revolutionize insurance policy processing. In this blog, you’ll learn how to build a modern, scalable insurance policy administration system on […]

The needs for dedicated card machines (or readers) tied to point-of-sale (POS) systems have historically restricted certain micro-merchants from adoption of electronic payments. New advancements in payments technology and standards have led to the development of software point-of-sale (SoftPOS). SoftPOS is a software-based solution that transforms near field communication (NFC)-enabled smartphones into a contactless payment […]

Personalization is a key element in elevating the customer experience. It involves tailoring products, services, and interactions to meet the unique needs and preferences of each individual customer. When done effectively, personalization impacts positively business performance, making customers feel understood and valued. It also helps businesses differentiate themselves from competitors, increasing loyalty and advocacy. Personalized […]

The retail industry is facing numerous challenges in today’s dynamic landscape that are forcing them to rethink their strategies. Retailers must keep up with technological advancements, such as generative AI, artificial intelligence and machine learning (AI/ML) and ecommerce platforms, to remain competitive to retain customers and market share. Retailers face intense competition from both traditional […]

One of the biggest challenges faced by online retailers is shopping cart abandonment, where customers add items to their shopping carts but ultimately leave the website without making a purchase. To overcome this hurdle and optimize sales opportunities, businesses must prioritize the implementation of efficient customer notification and insight strategies. These strategies play a vital […]

Large language models (LLMs) are revolutionizing the way we interact with technology, and AWS HealthLake is no exception. HealthLake is a secure, HIPAA-eligible data lake that allows healthcare organizations to store, transform, and analyze their health data at scale. By combining HealthLake with an LLM, healthcare providers can interact conversationally with their data, gaining insights and making decisions […]