Category: Artificial Intelligence

I’ve spent most of my career in the travel and hospitality industry. For those of you who have done the same, you know that has meant a lot of ups and downs—9/11, the 2008 financial crisis, and of course, the COVID-19 pandemic. Despite these challenges, the accommodations and lodging industry always bounces back. In fact, […]

Grocery retailers typically operate high-volume, low-margin business models. All the retailer’s resources need to be deployed in a way to maximize productivity and minimize cost. This isn’t a simple ask because the majority of applications in the industry have grown organically over a long period of time. In the UK, the top five grocers—with the […]

Data is the key enabler to digital transformation and Industry 4.0. Manufacturers can use data to realize a single view of operations and derive operational insights. These insights can be used to improve production quality, make real-time prediction, and generate cost savings. Big Data analytics techniques can provide new capabilities related to measuring performance, maintenance, […]

I recently attended the CAPA Airline Leaders’ Summit – Airlines in Transition in Manchester, United Kingdom. As noted in my previous blog, I was thrilled to engage with my peers in person again and share my thoughts on how airlines are using digital transformation to prepare for the future and to optimize core operations. In […]

Deloitte’s Smart Factory Accelerator built on AWS contextualizes the factory of the future through immersive, sustainable experiential lab at Wichita State University’s Innovation Campus Making “factory of the future” a reality For years, the promise of the “factory of the future” was a distant dream; automated design, production, and delivery logistics all managed via a […]

In just a few years, the global retail industry was uprooted. Evolving customer demand, unprecedented supply chain delays, and staffing disruptions have fundamentally altered the retail landscape—likely for good. As companies adjust to these major shifts, one thing is abundantly clear: accurate business planning can make a tremendous difference. But building precise forecasts can be […]

The COVID-19 pandemic created unprecedented disruption to businesses and global markets. Although most of the world appears to be past the uncertainty and turbulence of the pandemic, companies, especially in the consumer packaged goods (CPG) industry, continue to deal with major challenges. These include supply chain disruptions and labor shortages. Simultaneously, consumer buying patterns and […]

In our previous post How to Integrate Your Headless Commerce Retail Store With Commercetools—Part 1, we walked you through the process to integrate an ecommerce store front end with a backend retail microservice from the commercetools solution using commercetools’s APIs. Built in the Amazon Web Services (AWS) cloud, commercetools provides a set of flexible REST […]

COVID-19 closed stores and salons around the world, driving shoppers to the safety and convenience of ecommerce and simplified at home selfcare. While few consumers were interested in maintaining their complete beauty routines for Zoom meetings, the industry saw a steady surge in the demand for skincare, haircare and wellness products as the global consciousness […]

In recent years, many retailers have adopted new, modern ecommerce strategies as a point of differentiation by creating unique shopping experiences that reduce friction and increase customer engagement. Headless commerce is one approach that has gained a lot of traction because the storefront technology is decoupled from the backend commerce functionality. With headless commerce, you […]