Category: Amazon Cognito

In this post, we’ll unpack what ChatGPT Apps are, why they’ve become a strategic priority for retailers, and how they fit into a broader agentic commerce vision. We’ll also show you why AWS is the ideal back-end infrastructure.

Learn how AWS showcased a proven path to staying ahead of consumer expectations — from compressing innovation cycles to delivering the personalized experiences that drive loyalty at the 2026 National Retail Federation Big Show with the Luggage Lab.

Learn how to transform collections operations for banks and fintechs with AI and ML on AWS The Business Challenge Financial institutions face mounting pressure in collections operations. Traditional debt collection operates on a simple playbook: aggressive phone calls, generic messaging, and rule-based workflows. Yet customers have unique capacity to pay (income, assets, competing obligations), willingness […]

The U.S. banking industry is entering one of its most transformative periods. Rapid shifts in interest rates are reshaping margins, commercial real estate (CRE) exposures demand sharper insights, and regulators are raising the bar for speed and transparency. For banking leaders, these dynamics represent not just challenges to navigate, but opportunities to differentiate. In this […]

Introduction In working with insurance providers, we have observed a consistent challenge: making complex policy information accessible and understandable to customers across their preferred channels. When customers seek coverage details, they often encounter dense policy documents, generic chatbot interactions, or lengthy call wait times. These friction points create customer frustration, drive up operational costs, and […]

AWS HealthImaging now supports OpenID Connect authentication, making it quicker to integrate with medical imaging applications. While AWS HealthImaging has traditionally used AWS Signature Version 4 (SigV4) for authentication, many medical imaging applications are designed to work with standard web authentication protocols, such as OpenID Connect. By adding OpenID Connect support alongside SigV4, AWS HealthImaging […]

Customers in Energy and Manufacturing industries rely on accurate, up-to-date operating procedures to ensure safety and efficiency. AcceleratorKMS®, Hexagon’s industry-leading knowledge management system, transforms these critical operational procedures into digital, mobile-ready content. This solution makes sure that personnel operating in high stress, mission critical roles use the latest, up to date procedures, therefore reducing information-caused […]

Telecom Network Operations are complex by nature, needing constant vigilance across a range of activities such as real-time alarm monitoring, scheduled maintenance tracking, and performance analytics. One of the most critical metrics in this domain is Mean Time to Resolve (MTTR)—a key indicator of how efficiently network teams can detect, diagnose, and resolve issues. A […]

Large language models (LLMs) and AI agents have revolutionized the orchestration of complex workflows by using their ability to interact with their environment and reason through actions. Agentic AI solutions bring a new level of flexibility and intelligence, unlike traditional machine learning (ML) methods, which often need complete retraining for new tasks and struggle to […]

Evidence suggests that adverse consequences of heart disease, such as stroke and heart attack, can be prevented by appropriate lifestyle and medical management. Leveraging standards-compliant services, such as Amazon Web Services (AWS) HealthLake, the People Heart Study team has built a system that allows it to collect and analyze health data relevant to the study. […]