Artificial Intelligence
Going beyond AI assistants: Examples from Amazon.com reinventing industries with generative AI
Non-conversational applications offer unique advantages such as higher latency tolerance, batch processing, and caching, but their autonomous nature requires stronger guardrails and exhaustive quality assurance compared to conversational applications, which benefit from real-time user feedback and supervision. This post examines four diverse Amazon.com examples of such generative AI applications.
Reinvent personalization with generative AI on Amazon Bedrock using task decomposition for agentic workflows
In this post, we present an automated solution to provide a consistent and responsible personalization experience for your customers by using smaller LLMs for website personalization tailored to businesses and industries. This decomposes the complex task into subtasks handled by task / domain adopted LLMs, adhering to company guidelines and human expertise.
Learn how Amazon Pharmacy created their LLM-based chat-bot using Amazon SageMaker
Amazon Pharmacy is a full-service pharmacy on Amazon.com that offers transparent pricing, clinical and customer support, and free delivery right to your door. Customer care agents play a crucial role in quickly and accurately retrieving information related to pharmacy information, including prescription clarifications and transfer status, order and dispensing details, and patient profile information, in […]


