Category: Amazon Transcribe

We are excited to announce Amazon Transcribe Medical, a new HIPAA-eligible, machine learning automatic speech recognition (ASR) service that allows developers to add medical speech-to-text capabilities to their applications. Transcribe Medical provides accurate and affordable medical transcription, enabling healthcare providers, IT vendors, insurers, and pharmaceutical companies to build services that help physicians, nurses, researchers, and […]

We recently announced that Amazon Transcribe now supports transcription for audio and video for 7 additional languages including Gulf Arabic, Swiss German, Hebrew, Japanese, Malay, Telugu, and Turkish languages.  Using Amazon Transcribe, customers can now take advantage of 31 supported languages for transcription use cases such as improving customer service, captioning and subtitling, meeting accessibility requirements, and cataloging audio […]

This is a guest post from Graham Pengelly, CTO, and James Jameson, the Commercial Lead, at CaptionHub. CaptionHub is a London-based company that focuses on video captioning and subtitling production for enterprise organizations. While the act of captioning—that is, taking video files and making sure the text on the screen reflects what’s being said accurately […]

October 2024: This post was reviewed and updated for accuracy. Amazon Transcribe is an automatic speech recognition (ASR) service that makes it easy for developers to add speech-to-text capability to applications. In November 2018, we added streaming transcriptions over HTTP/2 to Amazon Transcribe. This enabled users to pass a live audio stream to the service […]

Amazon Transcribe is a fully-managed automatic speech recognition (ASR) service that makes it easy for developers to add speech-to-text capabilities to applications. Depending on your use case, you may have domain-specific terminology that doesn’t transcribe properly (e.g. “EBITDA” or “myocardial infarction”). In this post, we will show you how to leverage the custom vocabulary feature […]

Swedish startup Newstag uses artificial intelligence (AI) to allow customers to create personalized video news channels from major global news providers. Their mission is to continuously empower people and organizations with the latest, diverse information. To increase discoverability of video news from all around the world for their customers, Newstag creates rich metadata for each […]

In the previous blog post, we showed you how to string together Amazon Transcribe and Amazon Comprehend to be able to conduct sentiment analysis on call conversations from contact centers. Here, we demonstrate how to leverage AWS CloudFormation to automate the process and deploy your solution at scale. Solution Architecture The following diagram illustrates architecture that […]

We’re excited to announce that Amazon Transcribe now supports automatic speech recognition in three new languages: French, Italian, and Brazilian Portuguese. These new languages expand upon the 5 languages already available in Amazon Transcribe: US English, US Spanish, Australian English, British English, and Canadian French. Using the Amazon Transcribe API, you can analyze audio files […]

Contact centers aiming to improve overall operational efficiency have an imperative to understand caller-agent dynamics. In part one of this two-part blog post series we’ll show you how you can use Amazon Transcribe and Amazon Comprehend to transform call recordings from audio to text and then run sentiment analysis on the transcripts. We will demonstrate how […]

Amazon Transcribe is an automatic speech recognition (ASR) service that makes it easy for developers to add speech-to-text capability to applications. We’re excited to announce a new feature called Streaming Transcription, which enables users to pass a live audio stream to our service and receive text transcripts in real time. Real-time transcriptions benefit use cases […]