Category: Analytics

Amazon SageMaker Studio is the first fully integrated development environment (IDE) for machine learning (ML). With a single click, data scientists and developers can quickly spin up Studio notebooks to explore datasets and build models. You can now use Studio notebooks to securely connect to Amazon EMR clusters and prepare vast amounts of data for […]

Update April 5th 2021: Post updated per Amazon Athena UDF SQL syntax updates. You have Amazon Simple Storage Service (Amazon S3) buckets full of files containing incoming customer chats, product reviews, and social media feeds, in many languages. Your task is to identify the products that people are talking about, determine if they’re expressing happy […]

Data can be used in a variety of ways to satisfy the needs of different business units, such as marketing, sales, or product. In this post, we focus on using data to create personalized recommendations to improve end-user engagement. Most ecommerce applications consume a huge amount of customer data that can be used to provide […]

Given the rising demand for fast and effective COVID-19 detection, customers are exploring the usage of respiratory sound data, like coughing, breathing, and counting, to automatically diagnose COVID-19 based on machine learning (ML) models. University of Cambridge researchers built a COVID-19 sound application and demonstrated that a simple binary ML classifier can classify healthy and […]

As many companies place their focus on customer centricity, customer feedback becomes a top priority. However, as new laws are formed, for instance GDPR in Europe, collecting feedback from customers can become increasingly difficult. One means of collecting this feedback is via phone. When a customer calls an agency or call center, feedback may be […]

AWS Cost Explorer enables you to view and analyze your AWS Cost and Usage Reports (AWS CUR). You can also predict your overall cost associated with AWS services in the future by creating a forecast of AWS Cost Explorer, but you can’t view historical data beyond 12 months. Moreover, running custom machine learning (ML) models […]

CLIPr aspires to help save 1 billion hours of people’s time. We organize video into a first-class, searchable data source that unlocks the content most relevant to your interests using AWS machine learning (ML) services. CLIPr simplifies the extraction of information in videos, saving you hours by eliminating the need to skim through them manually […]

Certain industries are required to audit all access to their data. This includes auditing exploratory activities performed by data scientists, who usually query data from within machine learning (ML) notebooks. This post walks you through the steps to implement access control and auditing capabilities on a per-user basis, using Amazon SageMaker Studio notebooks and AWS […]

In today’s world, being able to quickly bring on-premises machine learning (ML) models to the cloud is an integral part of any cloud migration journey. This post provides a step-by-step guide for launching a solution that facilitates the migration journey for large-scale ML workflows. This solution was developed by the Amazon ML Solutions Lab for […]

If your contact center is serving calls over the internet, network metrics like packet loss, jitter, and round-trip time are key to understanding call quality. In the post Easily monitor call quality with Amazon Connect, we introduced a solution that captures real-time metrics from the Amazon Connect softphone, stores them in Amazon Elasticsearch Service (Amazon […]