AWS Cloud Operations & Migrations Blog

Tag: AWS Support

How CDW manages AWS support cases for multiple AWS managed services (AMS) Accelerate accounts

CDW is an AWS Advanced Tier partner with six partner programs and 50+ AWS Customer launches. Furthermore, it has partnered with AWS Managed Services (AMS) to provide a competitive advantage that further propels the quality and delivery of end-to-end IT solutions. CDW Cloud Managed Services powered by AMS helps you deploy, deliver, and manage applications […]

How to automate AWS Support API with Amazon EventBridge

The practice of Operational Integration defines how one organization’s people, processes, and tools integrate with the people, processes, and tools of another organization. When certain activities occur within one organization, it may trigger an automated or manual response in another. For example, it’s common for AWS customers to operationally integrate with AWS Support or AWS Managed Services whenever […]

How to aggregate and visualize AWS Health events using AWS Organizations and Amazon Elasticsearch Service

September 8, 2021: Amazon Elasticsearch Service has been renamed to Amazon OpenSearch Service. See details. In this post, I show you how to aggregate AWS Health events centrally from all accounts in your organization using AWS Organizations, AWS Lambda, and AWS Health API, and then build automation to ingest and visualize the operations data using […]

Example Dashboard

View AWS Trusted Advisor recommendations at scale with AWS Organizations

Since 2014, AWS Trusted Advisor has been providing customers with visibility into an individual AWS account and providing recommendations based on known AWS best practices. Trusted Advisor makes recommendations to help customers achieve a better security posture, control their costs, optimize application performance, design better fault tolerance, and maintain control over their AWS service limits […]