Tag: government

Improving the customer experience (CX) has emerged as an imperative for government agencies. In this blog post, learn an architecture pattern that public institutions can use to improve CX while building and deploying secure, resilient, and performant web applications that support sudden surges in demand for public services. This architecture pattern addresses the need of an example use case in which an agency must request information from thousands to millions of civilians, who may access a single-page application at similar times, and then sends email notifications to each civilian to confirm their activity.

AWS announced the launch of the Cloud Audit Academy (CAA) for Federal and DoD Workloads (FDW) in AWS. This is a two-day accelerated training course to educate customers on how to leverage AWS services to assist with US Federal and Department of Defense (DoD) security and compliance requirements. This training course also qualifies for 12 hours of continuing professional education (CPE). Register at no cost today.

Civix, a government technology (GovTech) company and AWS Partner, uses AWS to provide software and services that support multiple public sector use cases, including election management, grants management, and more. Civix saw an opportunity to streamline how filers and third-party vendors manage and report disclosure data to states. Civix worked with the AWS Service Creation team to design and launch a serverless solution on AWS to support filers and campaign management vendors and to increase finance transparency for the constituents they serve.

For the 67th consecutive year, the North American Aerospace Defense Command (NORAD) will put technology to work to track Santa and his reindeer as they make their famous trip around the world. On December 24—the night before Christmas—children everywhere can contact the NORAD Tracks Santa (NTS) program, supported by AWS and Amazon Connect, to receive live updates on Santa’s whereabouts.

The Infrastructure Investment and Jobs Act (IIJA), commonly referred to as the Infrastructure Bill, allocates over $350 billion in funding for major projects in the United States. As they consider where to allocate these funds, public infrastructure owners, especially Department of Transportation (DOT) and public works agencies, have to assess the condition of their assets, determine what to prioritize while rebuilding, and identify what needs maintenance. Learn about key benefits for agencies from using cloud-based asset management software.

This blog post introduces Amazon Web Services (AWS) Trusted Internet Connections (TIC) 3.0 overlay artifacts. TIC is a federal cybersecurity initiative intended to enhance network and data security across the Federal Government.

Moving sensitive US government data to the cloud requires the meticulous application of a proven migration methodology, skilled resources, a robust solution, and a mature logistics model. A US government agency elected to move its Security and Information Event Management (SIEM) system from a virtualized, on-premise environment to the AWS Cloud. AWS Partner Booz Allen performed the migration and used the AWS Migration Acceleration Program (MAP) and AWS Snow Family of devices as mechanisms to help the customer save time, reduce costs, and increase their agility to develop new features for their constituents.

Today, AWS announced Continuity of Government IT on AWS (CGIT), a comprehensive cloud-based solution guide that enables governments to protect their digital assets and services during disruptions of any kind. Governments can use CGIT to retain the integrity of critical datasets, back up applications, and transfer services to run in the cloud, reducing the risk of compromise and enabling continuity of government.

This year, the Intelligent Transportation Society (ITS) World Congress brought together more than 6,000 industry professionals from 64 countries to discuss ways to advance the deployment of intelligent transportation technologies to save lives, improve mobility, promote sustainability, and increase access to communities across the globe. For the event, ITS organized a Global Innovation Competition sponsored by AWS to encourage the development of innovative solutions that address priority themes using cloud technology. Learn more about the winners and how they’re using AWS to transform transportation.

At AWS, our customers and partners serving government, nonprofit, healthcare, and education are focusing on advancing the way they deliver critical services, improve the customer experience, build resilience into how they operate, and respond to disruptive events. With much progress made to date and with customers expecting the same digital experience and service as in other industries, expectations are only getting higher. So how can public sector organizations approach this new dynamic, and how can AWS support their missions?