Amazon Transcribe Documentation
Audio inputs
Transcribe is designed to process live and recorded audio or video input to provide transcriptions for search and analysis.
Streaming & batch transcription
You are enabled to process your existing audio recordings or stream the audio for transcription. Using a secure connection, you are enabled to send a live audio stream to the service, and receive a stream of text in response.
Domain specific models
Models are designed to be tuned to telephone calls or multimedia video content.
Language identification
Amazon Transcribe is designed to identify the dominant language in an audio file and generate transcriptions.
Transcripts
Punctuation & number normalization
Amazon Transcribe is designed to add punctuation and number formatting to produce transcriptions.
Timestamp generation
Amazon Transcribe is designed to return a timestamp for each word.
Recognize multiple speakers
Amazon Transcribe is designed to recognize and attribute speaker changes in the text.
Channel identification
Amazon Transcribe is enabled to produce a single transcript from contact center audio files, annotated by channel labels.
Customize your output
Custom vocabulary
With custom vocabulary, you are enabled to add new words to the base vocabulary to generate more accurate transcriptions for domain-specific words and phrases.
Custom language models
When needed, you are enabled to build and train your own custom language model (CLM) for your use case and domain.
Privacy and Security
Transcribe is designed to help you mask or remove words that are sensitive or unsuitable for your audience from transcription results.
Vocabulary filtering
You are enabled to specify a list of words to remove from transcripts with vocabulary filtering.
Content redaction
When instructed, Amazon Transcribe is designed to help customers identify and redact sensitive personally identifiable information (PII) from the supported language transcripts. .
Toxic audio content detection
Amazon Transcribe Toxicity Detection is designed to flag problematic language into categories for human moderators to review.
Amazon Transcribe Call Analytics
Amazon Transcribe is designed to extract conversation insights like call sentiment and speech loudness.
Call summarization
Amazon Transcribe is designed to generate call summaries.
Call analytics & conversation insights
Using machine learning, you are enabled to apply speech-to-text and natural language processing capabilities for conversation insights. You are then able to integrate those insights into your inbound and outbound call analytics applications.
Compliance & monitoring with call categorization
You are enabled to monitor your calls to help track compliance with company policies or regulatory requirements. You are enabled to build and train your own categories based on your specified criteria.
Produce call transcripts
You are enabled to give your agents access to the conversation details from past interactions. The turn-by-turn transcripts are designed to provide insights.
Amazon Transcribe Medical
You are enabled to transcribe your medical conversations with Transcribe Medical, a speech recognition (ASR) service.
Dictation mode
Designed to transcribe single-speaker audio found in medical dictation use cases.
Conversational mode
Designed to transcribe multi-speaker conversational audio.
Medical specialties
Designed to transcribe speech to text across a range of medical specialties.
Batch API
Designed to transcribe recorded medical audio files at scale.
Custom vocabulary
Designed to boost transcription accuracy by using custom vocabulary for potentially out-of-lexicon terminology.
Channel identification
Designed to concurrently transcribe multi-channel audio and get one transcript.
Speaker diarization
Designed to separate speech from different speakers within mono-channel audio.
Additional Information
For additional information about service controls, security features and functionalities, including, as applicable, information about storing, retrieving, modifying, restricting, and deleting data, please see https://docs.aws.amazon.com/index.html. This additional information does not form part of the Documentation for purposes of the AWS Customer Agreement available at http://aws.amazon.com/agreement, or other agreement between you and AWS governing your use of AWS’s services.